Performance Tester Lead

Performance Testing (Architect)
About MassMutual
Massachusetts Mutual Life Insurance Company (MassMutual) is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. MassMutual offers a wide range of financial products and services, including life insurance, disability insurance, long-term care insurance, annuities, retirement plans and other employee benefits. MassMutual is headquartered in Springfield.
Responsibilities:
Technical Proficiency

• Performance Testing Tools: Extensive experience with industry-standard tools, particularly LoadRunner (10+ Years) , which forms the core of my performance testing expertise. Familiarity with additional tools such as JMeter, Gatling, and Blaze Meter is a valuable complement.
• Monitoring & Observability: Proficient in platforms like Newrelic, Grafana, AppDynamics, Dynatrace, and Prometheus for analyzing system behavior, identifying anomalies, and correlating performance metrics with application performance.
• System Architecture Understanding: Solid understanding of distributed systems, microservices, container orchestration (e.g., Kubernetes), and cloud platforms (AWS, Azure, GCP), enabling the design of scalable and realistic test environments.
• CI/CD Integration: Skilled in embedding performance testing into DevOps pipelines using tools such as Jenkins, GitHub, and others.

Analytical & Diagnostic Skills

• Bottleneck Identification: Adept at analyzing logs, metrics, and traces to isolate performance issues and determine root causes.
• KPI Interpretation: Strong command of key performance indicators including response time, throughput, error rates, and resource utilization.
• Capacity Planning: Experienced in forecasting system behavior under load and planning for scalability and resilience.

Strategic & Leadership Capabilities

• Test Strategy Design: Proven ability to define performance test strategies aligned with non-functional requirements (NFRs) such as stability, scalability, and user experience.
• Stakeholder Communication: Skilled in translating technical findings into actionable insights for both business and technical stakeholders.
• Mentorship & Team Enablement: Committed to guiding junior team members, promoting knowledge sharing, and fostering a performance-focused culture.
• Leadership in Critical Communication: Capable of leading high-stakes or sensitive discussions with professionalism and empathy-maintaining clarity, assertiveness, and courtesy, especially when setting boundaries or declining requests.

Operational & Process Skills

• Environment Readiness & Coordination: Ensure production-like test environments, coordinate with infrastructure teams, and manage test data effectively.
• Risk Management: Proactively identify and mitigate risks such as unstable environments, missing credentials, or late-stage engagements.
• Vendor Management: Serve as the primary contact for tool-related issues (e.g., LRE SaaS), including vendor coordination and license oversight.

Soft Skills

• Problem Solving: Quick to adapt and resolve test failures or environment-related challenges.
• Collaboration: Work cross-functionally with developers, architects, and QA leads to aligning performance goals with delivery timelines and fostering a collaborative work environment.
• Documentation & Reporting: Create comprehensive test plans, execution reports, and closure summaries that support informed decision-making.

Skill Set required -

• Performance Testing Tools: Mastery of LoadRunner (10+ Years)
• Monitoring & Observability: Experience with NewRelic, Grafana, AppDynamics, Dynatrace, Prometheus
• Scripting & Protocols: Proficiency in scripting (VuGen) and protocols like Web HTTP/HTML, Web Services, and REST APIs.
• CI/CD & Automation: Jenkins, GitHub
• Test Management Tools: JIRA, Confluence
• Experience in Waterfall, Agile and DevOps SDLCS

Added:

• Involved into any Data center migration.
• Architecture level experience, understand the impact of complex infrastructural changes/impact

Experience: • 10 to 14 years