Payment Lifecycle Manager

Job Description
As part of CIB - Digital & Platform Services, at Global Screening Operations, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job Summary:
The Sanctions Escalations team plays a critical role in the successful execution of the firm's compliance mission by implementing the requirements and standards for the Firm's Enterprise-Wide Anti-Money Laundering and Sanctions programs. Additionally, they support Global CIB payments responsibilities to protect the organization and to fulfill the Bank's Sanctions related regulatory requirement.
Job Responsibilities:
• Lead and drive the Sanctions Payment Operations team, identifying areas that need change to improve the daily output of the team• Direct oversight of 40+ member team including the day to day management of 4-6 Team Leads, ensuring that the throughput of work is to the required standards expected. Coaching and Mentoring Team• Lead the group ensuring the team properly understanding and implementation of Global Sanctions standards, guidelines, policies and procedures. And proper review transactions for potential sanctions issues• Proactively gather and coordinate any changes to the firms Global Screening policies / processes with Sanctions Advisory or Payment regulators.• Drive innovation in governance related to tools and practices to unlock greater efficiencies and effectiveness• Participate and/or Drive project in implementing OFAC/Sanctions initiatives including quality, control, procedure reviews and implementation of screening process for new business initiatives• Coaching and mentoring of the leads/Core Processing Analysts on a daily basis • Detailed knowledge / subject matter expertise of Sanctions processes, Technology, Case Management and products / services• Identify root causes, understand connections and implications and evaluate alternatives• Make decisions that are effective and well-grounded based on guidelines, policies, and insights• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices• Be flexible to multitask and effectively manage priorities across the wider function• Selection, performance management, and overall development of employees within their assigned team
Required Qualifications, Skills and Capabilities:
• Bachelor's degree• A minimum of 12 Yrs experience working in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time. Strong relationship building skills to influence/negotiate desired outcomes. • Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication• Ability to deep-dive and investigate issues to see a successful resolution. Self-reliance and willingness to \"own\" problems and creatively find solutions• Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion• Proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time• Knowledge of SWIFT messaging and payment transactions is preferred. Demonstrate cross-line of business knowledge of banking systems and products• Strong leader who can has experience with managing medium to large teams in an operational environment, able to show direction and guidance on a regular basis• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint• Payment Operations/AML/OFAC or Compliance experience mandatory• The role holder will be required to operate flexible working hours to cover early starts and/or late finishes, Weekend and holiday coverage as demanded by the business
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.