Community Phone is building the best phone for communities in America. We power your hair salon’s business line, your auto-body shop’s texting and booking, your local government’s operations hotline, and even your mom’s phone-on-her-computer. With over 50,000 customers today, we’re on a mission to become the Square of community communications. Our ~80-person team spans 15 countries and is backed by Y Combinator Accelerator and its Continuity Fund. We’re customer-obsessed: when a network outage hit, everyone—from recruiters to engineers—jumped on calls to help. If you thrive on impact and hustle, join us.
We are seeking a part-time Social Media Manager to join Community Phone. The ideal candidate will be responsible for managing our presence on Facebook, Instagram, LinkedIn, and potentially TikTok. This role focuses on both consumer and B2B engagement, ensuring high-quality content and interaction with our audience. The position requires creativity in design and proficiency with tools like Hootsuite. If things go well, this could become a full-time position.
🚀 You will...- Design and post on Instagram, Facebook, Tiktok, and Linkedin, focusing on our consumer and business audiences
- Automate as much as possible using tools like Hootsuite and CanvaAI
- Own engagement, replying to commenters and increasing follower counts
- Build and strategize our ideal social media presence
What We're Looking For
- A fluent English speaker
- 2+ years building social media campaigns for a business, including designing the visual assets for those campaigns
- Technical skills using tools like Hootsuite
- Openness to using AI as a way to speed up content creation
How We'll Measure Success
- Engagement: Are posts increasing our engagement, which then impacts our revenue?
- Reliability: Are posts high quality and going out on a regular basis? Is there a clear company voice that is resonating with our customers?
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission.
Beyond the job description, here are some traits members of our team share:
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
Our range for this position is between $10-30/hour, depending on experience and location in the world.
