Hilton

Outlet Manager

Posted Yesterday

Be an Early Applicant

Remote

Hiring Remotely in Selangor

Entry level

Remote

Hiring Remotely in Selangor

Entry level

Oversee daily restaurant outlet operations, lead and develop staff, deliver exceptional guest experiences, manage inventory and costs, support sales targets, ensure hygiene and food safety compliance, and coordinate with other hotel departments for seamless service.

The summary above was generated by AI

Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Outlet Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
Food Safety Regulations: Ensuring that all food safety standards are met.

Qualifications

Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel
High school diploma or equivalent; hospitality training is a plus
Excellent communication, grooming, and interpersonal skills
Fluent in English; additional languages are an advantage
Friendly, professional, and guest-focused
Able to work flexible shifts

Similar Jobs at Hilton

Hilton

Assistant Recreation Manager

Yesterday

Remote

Entry level

Software • Hospitality

Oversee hotel recreation operations across pools, fitness centers, sports areas, children’s programs, and events. Lead and develop recreation staff, coordinate engaging activities, monitor guest satisfaction, promote wellness, manage operational functions, and ensure compliance with health, safety, sanitation, and alcohol-awareness regulations.

Hilton

Assistant Housekeeper

2 Days Ago

Remote

Entry level

Software • Hospitality

Supervise housekeeping staff, inspect guest rooms and facilities, manage supplies and schedules, handle guest requests, train employees, coordinate with hotel departments, and track cleanliness and guest satisfaction metrics.

Hilton

Commis III

3 Days Ago

Remote

Junior

Software • Hospitality

Prepares and cooks menu items under senior chef supervision, manages guest orders, executes recipes, oversees kitchen stations, inspects plates, maintains sanitation and safety standards, and supports inventory requisitions. The role requires at least one year of cooking experience in a five-star hotel or high-standard restaurant, cuisine knowledge, teamwork, communication, and composure in a demanding kitchen environment.

What you need to know about the Hyderabad Tech Scene

Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.