Supports Oracle EDI and B2B integrations across supply chain, order management, and finance processes. Responsibilities include gathering requirements, documenting specifications, onboarding trading partners, configuring and troubleshooting EDI mappings, managing connectivity, supporting production operations, investigating failures with SQL, conducting root cause analysis, coordinating testing and deployments, and improving integration reliability. The role requires collaboration with business stakeholders, Oracle technical teams, vendors, and external trading partners.
We are seeking an experienced Oracle EDI Business Analyst with 7+ years of experience in Oracle ERP and EDI/B2B integrations to support a large-scale healthcare organization.
The ideal candidate should have strong functional and technical knowledge of Oracle E-Business Suite (EBS R12), Oracle Fusion ERP, EDI standards, and B2B integration platforms such as OpenText and Boomi.
This role involves gathering business requirements, managing trading partner onboarding, supporting EDI integrations, troubleshooting complex issues, and ensuring smooth day-to-day production operations across supply chain, order management, and finance processes.
Key Responsibilities
1. Business Analysis & Oracle ERP Integration
- Collaborate with business stakeholders to gather, analyse, and translate EDI requirements into functional and technical specifications.
- Work with Oracle EBS R12 and Oracle Fusion ERP, particularly Order Management and Finance processes.
- Analyze business processes and identify opportunities to improve EDI integrations and operational efficiency.
- Coordinate with Oracle technical teams, integration teams, and external trading partners to implement business solutions.
2. EDI / B2B Integration & Trading Partner Onboarding
- Manage end-to-end trading partner onboarding, including requirements gathering, mapping specifications, connectivity setup, testing, and production implementation.
- Support EDI transactions, including 850 (Purchase Order), 855 (Purchase Order Acknowledgment), 856 (Advance Ship Notice), and 810 (Invoice).
- Work with EDI standards such as ANSI X12, EDIFACT, UBL, and IDoc.
- Support EDI mapping, translation, data transformation, and validation using OpenText, Boomi, or similar B2B integration platforms.
- Coordinate AS2, SFTP, and FTP connectivity setup and troubleshooting with internal teams and external trading partners.
- Support enhancements, mapping modifications, and configuration changes for existing EDI integrations.
3. Production Support & Troubleshooting
- Provide day-to-day Oracle EDI and OpenText production support, acting as a primary point of contact for EDI-related incidents and service requests.
- Monitor EDI interfaces, transaction failures, error directories, server notifications, and email alerts to ensure timely issue resolution.
- Troubleshoot OpenText Business Processes (BPs), EDI translation errors, mapping issues, connectivity failures, and Oracle ERP integration issues.
- Perform root cause analysis (RCA) for complex and recurring issues and coordinate permanent fixes with relevant teams.
- Use SQL queries and data validation techniques to investigate EDI transaction failures and data discrepancies.
- Follow established IT support processes, including incident management, problem management, change management, SLA adherence, and escalations.
- Ensure the stability, reliability, and integrity of EDI environments with minimal business disruption.
4. Testing, Documentation & Continuous Improvement
- Participate in SIT, UAT, deployment, production validation, and post-go-live support.
- Prepare and maintain EDI mapping specifications, functional documents, process flows, and troubleshooting guides.
- Collaborate with business stakeholders, Oracle technical teams, integration teams, vendors, and trading partners to resolve issues.
- Identify opportunities for process improvements, automation, and reduction of recurring EDI failures.
Requirements
- 7+ years of relevant experience in Oracle ERP environments, with strong exposure to EDI/B2B integrations and business analysis.
- Strong hands-on experience with Oracle E-Business Suite R12 (12.1.3 or later), including Order Management and Oracle eCommerce Gateway.
- Working knowledge of Oracle Fusion ERP and its integration with external systems.
- Strong understanding of EDI transactions 850, 855, 856, and 810, including end-to-end transaction flows.
- Hands-on experience with OpenText EDI/B2B integration, including mapping, translation, business process troubleshooting, and production support.
- Experience in trading partner onboarding, EDI mapping specifications, configuration, testing, and implementation.
- Good understanding of ANSI X12 and EDIFACT standards and EDI data structures.
- Experience with AS2, SFTP, and FTP communication protocols.
- Strong SQL and data analysis skills for troubleshooting Oracle ERP and EDI integration issues.
- Experience handling complex Oracle EDI production issues, root cause analysis, incident management, and support processes.
- Strong analytical, problem-solving, documentation, and stakeholder communication skills.
Educational Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field.
- Relevant certifications in Oracle ERP, EDI, OpenText, or integration technologies would be an advantage.
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