We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The Network Engineer Senior is a member of the RSM technical services group and is responsible for the strategic operational support of our data center, distributed servers, and application network. The engineer will work closely with IT management and other functional groups to design, develop, deploy, and administer the company's enterprise networks. He/she must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between technical and non-technical people within the company.
Essential Duties
- Provide subject matter expertise (SME) troubleshooting support for enterprise class network services. Lead engineering and support services for SDWAN fabric network across local and international office locations. SME for network security and high availability networks.
- Lead the support of enterprise network technologies. Manage enterprise network monitoring systems. Support internal development team throughout development, and QA Testing process. Maintain network infrastructures and supporting technologies.
- Develops and maintains technical standards, procedures and techniques for the resolution of network problems to ensure maximum system availability and performance levels. Provides guidance to less skilled network engineers. Participation in product evaluation, systems testing, certification and product lifecycle management. Participation in scheduled and unscheduled system maintenance. Change Management, on-call and off-hour systems support
- Leads network infrastructure disaster recovery planning and practices. SME for network systems and infrastructure components. Troubleshooting application and system errors using various tools and methods. Participate in scheduled weekend system changes.
- Other duties as assigned
EDUCATION
- Professional Full-time Degree & Bachelor’s Degree in a related field is required.
TECHNICAL SKILLS
- Strong knowledge of Cisco IOS
- Strong knowledge of Silverpeak or equivalent SDWAN technologies
- Strong knowledge of enterprise management of wireless infrastructures
- Strong knowledge of enterprise management tools such as Cisco DNA Center, Solarwinds, etc.
- Strong knowledge managing complex enterprise networks
- Strong knowledge of IT infrastructure, switching, routing, network security
- Strong knowledge of Windows servers and networking with Microsoft operating systems
- CCNA, CCNP certifications would be an added advantage
EXPERIENCE
- 7+ years of relevant experience in an IT role supporting US-based enterprise networks - Required
- 7+ years working on Cisco IOS issues – Required
- 7+ years working on Switching, Routing & Network Security – Required
- 7+ years working on SDWAN & Silverpeak issues – Required
- 7+ years working on Azure and AWS cloud networking issues - Required
LEADERSHIP & SOFT SKILLS
- Ability to work as a team leader to coordinate and direct activities across multiple teams – Required
- Ability to develop solutions within a complex operational environment
- Ability to think strategically but also focus on tactical and operational issues – Required
- Ability to drive results and ensure work is accomplished properly, safely, and in a timely manner – Required
- Ability to work independently, effectively prioritize work, manage multiple tasks, meet deadlines, and adjust work priorities as needed to meet department/organizational objectives – Required
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
