Principal System Administrator-II (NetSuite )

Model N seeks a driven and technology-savvy individual to support and manage our Financial business applications. This role will provide guidance to Finance and non-Finance Users to improve efficiency and maximize the benefit of our Finance applications. They will also support the integration of our Finance systems with our other core business applications. This role will work with functional business units to understand their business processes and organizational structure in order to make recommendations for NetSuite/OpenAir solutions or customizations that are global and scalable. As part of the IT Application team, this position will report to Senior NetSuite and OpenAir Administrator and will be an integral part of ensuring data integrity, security and compliance when providing best-practice application solutions. 

Job Responsibilities

• Work closely with Finance & Accounting team to ensure accurate data, maintain financial controls, and assist in leveraging NetSuite to provide financial reporting and record keeping.
• Support end user requests to run reports, saved searches, custom dashboards.
• Create/maintain/update users, roles, permissions, partners, and associated accounts, ensuring proper access.
• Maintain up-to-date knowledge of NetSuite and OpenAir functionality on new releases, customizations, and integrations.
• Design and troubleshoot workflows, roles, scripts, and integrations.
• Research and correct errors (recovering deleted information, running audits in the system, etc.)
• Act as technical liaison to users, management, and third-party vendors
• Analyze and troubleshoot technical issues (data in reports is missing/incorrect, integration issues with OpenAir, etc.)
• Participate in integrating NetSuite with other third-party software – Avalara, ADP, Equity Edge, Adaptive and Salesforce.
• Troubleshoot support cases using Company’s ticketing system.
• Work alongside with Internal Audit to ensure secure data environment; be familiar with Sarbanes-Oxley (404b) and financial reporting requirements.
• Recommends enhancements to system and business process to improve efficiency and deliver more value.
• Facilitate and test NetSuite and OpenAir Semi-Annual Releases before implementing to Production.

Job Qualification

• 7+ years of solid NetSuite & OpenAir Admin, Support, and Management experience with an advanced understanding of the NetSuite platform (Suite Analytics, NetSuite configuration, Suite Flow, Suite Builder).
• Strong understanding of NetSuite and its application to financial operations, with experience leading implementation projects and collaborating with finance teams.
• Experience with applications like Adaptive, Avalara, Salesforce.com 
• NetSuite and OpenAir release testing
• NetSuite Certification and OpenAir experience is a must.
• Ability to set up, configure, and customize advance workflows, NetSuite Advance Accounting Module, Fix Asset Module, Electronic Bill Payment, and Forecasting and Budgeting.
• Hands on experience to customize workflows, deep technical understanding of native NetSuite and OpenAir features, performance management, and performance improvement techniques is required.
• Ability to communicate effectively with technical and non-technical staff, including the senior management team.
• DevOps experience working with NetSuite SuiteScript.
• Strong analytical skills and ability to troubleshoot complex issues.
• NetSuite Suite Scripting experience and ARM is preferred.
• The resource will need to be regularly available during some US Pacific working hours
• Preferred is 8 am to 10:30 am Pacific Time Zone (IST - 12.5hrs) 

About Model N

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For 25 years, our intelligent platform has powered digital transformation for pharmaceutical, medtech, and high-tech companies with integrated technology, data, analytics, and expert services that deliver deep insight and control. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology and Microchip Technology. For more information, visit www.modeln.com.