Master Data Operator - Customer

Job title: Master Data Operator - Customer 
 

• Location: Hyderabad  

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​At Sanofi Consumer Healthcare, our Growth Hub is a global powerhouse that builds and grow global brands, creates future proof capabilities for our organization. Join our Data Management Needs as Master Data Operator - Customer and you can help make a difference for consumers worldwide. 

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world. 

About the job: 

At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing “Health in Your Hands”. 

Our teams are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast-Moving Consumer Healthcare (FMCH) Company In & For the World”. 

We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. 

To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. At Sanofi Consumer Healthcare, we aspire to create a work environment where people can thrive, grow, and be at their best every day. Our priority is working with integrity to improve the health and well-being of people and communities where we operate, working towards making a positive impact in the world. 

Main responsibilities: 

o The GBS mission is to contribute to CHC simplification by developing and implementing a new operating model to execute some of the financial & accounting processes (Account-to-Report, Customer-Invoicing-to-Cash, Source-to-Value, Master Data Management, among others). GBS aims to deliver efficiency by leveraging best in class methodologies and strategically contributing to CHC simplification, while driving mindset and cultural changes. 

The purpose of this role is to: 

Perform the maintenance of Material Master Data in CHC. 

o Ensure the master data maintenance process results in the highest level of master data quality. 

o Ensure the Service Level Agreement (SLA) on master data maintenance is met on regular basis. 

o Identify and involve in continuous process improvement in the master data maintenance. 

o Resolve master data quality with SLA. 

o Perform the Restricted Party Screening (RPS) activities to mitigate risk and due diligence. 

o Participate in escalation meeting with the RPS Escalation Committee to resolve positive match. 

The following details activities will be the main activities of the role: 

Master Data Maintenance: 

o Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team. 

o Maintain the master data within the agreed SLA with the relevant stakeholders. 

o Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity. 

o Maintain the SOP’s and keep them up to date. 

o Perform annual blocking of inactive master data diligently. 

o Participate in the internal audit on master data related topic. 

Restricted Party Screening: 

o Perform the RPS activities actively and review the positive alerts within the day and resolve them (if needed) within the SLA. 

o Maintain the RPS sanction list and keep it up to date. 

o Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner. 

o Participate in escalation meeting with the RPS Escalation Committee to resolve positive match. 

About you 

Experience: At least 2 years of Master Data Operations experience in Material Master Data is a must. 

Technical skills: MDG, Material Master 

Education: Bachelor’s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred. 

o Working knowledge of MDG and SAP is a must. 

o Experience in master data maintenance is a must. 

o Experience in restricted party screening is preferred. 

o Experience in collaboration with peers and partners across organizations. 

o Problem-solving and hands on skills (investigate requests / problems and recommend solutions to ensure completion of activities within SLA). 

o Willingness to learn about multiple disciplines. 

O Ability to work with teams globally. 

o Take extra initiative on the floor. 

o Fluency in English is a must. 

Pursue progress, discover extraordinary 

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. 

Watch our ALL-IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! 

Location: Hyderabad, India 

5 days working 

Job type: Full time 

Flexibility to work in shifts