Senior Manager - SFE, Field Force Operations

Posted 22 Days Ago
Be an Early Applicant
Telangana
3-5 Years Experience
Biotech • Pharmaceutical
The Role
Manager in Field Force Operations responsible for planning, management, and delivery of projects for regional and global teams. Key focus on customer needs, project planning, stakeholder management, and commercial strategy.
Summary Generated by Built In

Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our ‘new’ Sandoz!
The team facilitates effective sales execution and Field Force resource allocation decision making by supporting Business Units / Commercial Excellence teams across the globe, through delivery of proven analytics driven projects and assignments.
The purpose of the role is to deliver on projects, stakeholder relationship management, support local resource decision-making, track customer feedback, and resolve issues, all in partnership with local support functions. Additionally, the Manager will support Consultant to manage the broader team responsible to produce all Sandoz Field Force Effectiveness projects (Global, Regional & Country) as needed.


 

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Delivering on consulting projects for customers, ensuring adherence to timelines and quality objectives in the following areas:

  • Commercial strategy design
  • Field Force sizing and structure (sales force, access, medical teams)
  • Optimal resource deployment, leveraging analytical tools & algorithms.
  • Segmentation, Targeting and Call Plan design.
  • Incentive scheme design and payout calculation strategies
  • Ad-hoc projects based on local business challenges identified through assessments and / or benchmarking.

• Ensuring delivery of efficient and high-quality deliverables through structured project management approach with appropriate documentation and communication throughout the delivery of services.

• Promotes synergy and best practice sharing among team members.

• Ensuring exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events

• Support in creating and maintaining process flows and quality checklists that will enable excellent quality deliverables within the function.

• Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc.

• Support on-boarding of new associates within the organization.

• Conduct and/ or contribute to various knowledge sharing sessions that enables growth and improves quality deliverables across the function. Comply to all Sandoz operating procedures as per legal / IT / HR requirements.

What you’ll bring to the role:
Essential Requirements:

Education (minimum/desirable): Graduate in an analytical field/ data science/ Life Sciences/ Pharmacy/ Medicine/ Science & Technology

Languages: Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage

Experience: -

  • Experience (5+ years) in commercial execution/ design/ management consulting or pharmaceutical company
  • Should have an understanding of Pharmaceutical business including its regulatory environment
  • Experience in leading project teams - Proven track record of delivery analytics, SFE and insights for field excellence and/or data enabled solutions
  • Ability to engage stakeholders and influence decision-making
  • Strong analytical thinking with problem solving approach
  • Should have worked in an international company with exposure to working in cross-cultural environment
  • Should be customer service oriented and consultative solution delivery
  • Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

You’ll receive:

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)

#Sandoz


 

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

The Company
Hyderabad, Telangana
110,000 Employees
Hybrid Workplace
Year Founded: 1996

What We Do

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

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