The Manager, QA Engineering leads a team of software quality experts in creating automation, tools and designing test strategies. They will act as a focal point for quality delivery across a large program or site, leading various testing functions. They will plan and drive execution of test plans for multiple simultaneous development initiatives. The Manager, QA Engineering will work closely with development teams to identify and understand key features and their underlying functionality while also partnering closely with Product Management and UX Design. They may exercise influence and govern overall quality-related activities including management of support and maintenance releases, minor functional releases, and major projects. The Manager, QA Engineering will lead & provide technical guidance for process improvement programs. In this people leadership role, Managers will recruit, train, motivate, coach, grow and develop QA Engineer team members at a variety of levels through their technical expertise and providing continuous feedback to ensure employee expectations, customer needs and product demands are met.About The Role:Technical Skills - C# Selenium - Automation TestingYears of Exp 10+ Yrs• Manage and provide technical support to QA Engineering Team across multiple initiatives• Develop new approaches to solve somewhat ambiguous problems identified during quality assurance activities.• May manage budget for projects or programs within area• May manage budget for projects, products or programsSphere of Influence:• Leads multiple cross-functional - project teams• Balanced strategic and tactical focus• Excellent cross-functional influencerAbout You:
• Manage and provide technical support
• Ensures QA teams are effectively executing efficiently and effectively addressing issues as they arise.
• Develop new approaches to solve problems identified during quality assurance activities.
• Estimate testing efforts, prioritize, plan and coordinate testing activities.
• Responsible for coordination, implementation, and maintenance of QA program.
• A persistent and inquisitive problem solver with strict attention to detail, committed to driving quality forward.Business Acumen:
• Display understanding of the project's value proposition for the customer.
• Apply critical, non-biased and data-based thinking to help make core directional decisions that move toward the hoped-for future
• Rank the importance of initiatives to achieve team and business objectives, recognizing not all work is equally “important” and “urgent”, and that some work will fall to a backlog for future prioritization
• Ability to withstand adversity, bounce back from difficulty, and move into exploring new possibilitiesLeadership:
• Influences and articulates a vision for their customers and product(s)
• Socializes and aligns a wide variety of cross-functional stakeholders to strategy, vision, and roadmap
• Leads through influence to drive results across multiple, cross-functional teams
• Addresses objections and concerns effectively and independently
• Seeks to gain and understand differing perspectives; commits to decisions once made
• Continuously looks for opportunities to improve business or process
• Communicates and presents effectively to a wide variety of stakeholders across the organization
• Learns and adapts, bounces back quickly from setbacks.
• Actively support escalated issues from both internal and external customers.
• Make decisions independently and notify management of action taken.
• Established pattern of building strong teams – attracting, hiring, motivating, and retaining the best engineers
• Provide internal training to ensure QA standards are taught and implemented.
• Develop others and ensure training and learning of QA team members.
• Outstanding organizational and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audiencePeople Management:
• Develop others and ensure training and learning of team members.
• Facilitate positive change by helping someone else improve their thinking and takes action
• Build a global, hybrid, high-performing team, focusing on individual development to ensure professional and organizational success
• Displaying and supporting others in the pursuit of wellbeing
• Understand, appreciate differences and recognize how those differences drive engagement and innovation#LI-AD2
What’s in it For You?
Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:
-
Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
-
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
-
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
-
Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
-
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
-
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
Protect yourself from fraudulent job postings click here to know more.
More information about Thomson Reuters can be found on https://thomsonreuters.com.
