When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Qualifications:
- BS/MS degree in Computer Science, Engineer, or a related degree.
- 3-5+ years working in a technical leadership/managerial role with IT Operations.
- Highly organized and have clear, concise communication skills.
- Ability to function in a Global organization with a flexible and dynamic team environment.
- Experience working on capturing operational metrics and reporting KPIs to upper management.
- Operating System Engineering Experience (Windows & Linux).
- Experience in Active Directory and all related services (GPO, DNS, DHCP).
- Experience with the complete server lifecycle (build, support/maintain, retire).
- Experience with OS patch management and vulnerability remediation.
Key Accountabilities:
- Responsible for technical management, operation, and maintenance of Server OS Infrastructure.
- Defines, reviews, and maintains hardware/software technical standards, especially related to installation, configuration, management, and maintenance of systems.
- Create and maintain SOPs, WIs, and other documentation to ensure operational consistency.
- Conduct research on industry trends, emerging technologies, software, and systems products to justify recommendations and to support purchasing efforts.
- Keeps IT management abreast of any changes across multiple technologies which may impact business decisions.
- Mentor junior staff members to promote standardization and project initiatives / Provide orientation and training.
- Technical escalation point of contact for technical issues from associated IT teams and members.
- Ensures the stability, integrity, and efficient operation of systems that support core organizational functions.
- Monitors key system parameters to ensure optimum performance and maximum system uptime is being maintained for essential systems.
- Required to manage an on-call rotation and be an escalation point of contact.
Top Skills
What We Do
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com.
Community Guidelines
Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are:
• Abusive, harassing or threatening to others.
• Defamatory, offensive, obscene, vulgar or depicting violence.
• Hateful targeting by race/ethnicity, age, color, creed, religion, gender,
sexual preference or orientation, nationality or political beliefs.
• Sexually explicit or pornographic.
• Fraudulent, deceptive, libelous, misleading or unlawful.
• Referencing criminal or illegal activity.
• Spamming.
We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.
