Manager - Accounts Payable

Requisition Number: 2356632
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Accounts Payable Manager is responsible for overseeing and managing the ChangeHealthCare accounts payable front end-the receipt, processing of invoices and posting to the appropriate ERP. The Accounts Payable Manager will lead a team and collaborate with other departments, such as procurement, accounting, and finance, to streamline processes and ensure compliance with financial policies and regulations.
Primary Responsibilities:

• Accounts Payable Operations:
  • Ensure timely and accurate processing of invoices from invoice receipt through posting to a CHC ERP
  • Ensure team is promptly and accurately responding to internal customer and vendor inquiries
  • Manage daily and monthly metric reporting, enhance to provide visibility into team's workload and quality of service as well as identify service level gaps and retraining required
  • Promptly resolve invoice handling delays with coders and invoice approvers
  • Manage quality of documentation handled by AP team, including invoice support document attachments to facilitate efficient processing for coders and approvers
  • Provide reports and data as requested by leadership
• Vendor Management:
  • Manage the vendor master data maintenance to ensure prompt updates, effective resolution with UHG where applicable and enable efficient invoice processing
  • Manage the reconciliation of vendor statements to ensure completeness of invoice inventory; resolve discrepancies
• Team Leadership and Development
  • Lead, mentor, and develop the accounts payable team, providing training and performance evaluations
  • Assign tasks, set goals, and monitor the performance of accounts payable staff to ensure smooth operations
  • Collaborate with process owners to implement process improvements and provide guidance on best practices
  • Ensure a collaborative working environment between the accounts payable team and other departments
• Process Improvement and Automation:
  • Identify process improvements to streamline accounts payable workflows and increase efficiency under direction of AP Leadership
  • Execute process improvement plans as planned, escalate issues impeding successful implementation as needed
  • Collaborate with IT and other impacted areas to implement and maintain accounting systems and software
  • Optimize the use of accounts payable automation tools and technology to reduce manual tasks and errors
  • Develop and maintain standard operating procedures (SOPs) for accounts payable processes
• Compliance and Internal Controls:
  • Ensure compliance with internal policies, external regulations, and industry best practices for accounts payable
  • Manage proper approval workflows for invoices, purchase orders
  • Oversee internal controls and compliance, conducting audits and reviews of accounts payable transactions
  • Ensure adherence to tax regulations, such as sales tax and VAT, as applicable
  • Prepare reports for internal and external audits, providing support as needed
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Educational Requirements:
  • Bachelor's degree in accounting, finance, or a related field
  • CMA, CPA, or equivalent certification is a plus
• Experience:
  • 8+ years of experience in accounts payable relevant experience, preferably with US and Canadian vendors
  • 5+ years management
  • Experience with accounting software and ERP systems with preference for prior experience in Oracle, SAP and PeopleSoft., such as SAP, Oracle, or PeopleSoft
• Technical Skills:
  • Subject matter expertise in accounts payable procedures and requirements, preferable with Canadian and US vendors, effective customer service and accounting principles
  • Proficiency in MS Office, especially Excel (pivot tables, VLOOKUPs, etc.)
  • Knowledge of accounts payable automation tools and ERP systems (SAP and PeopleSoft)
• Leadership and Communication Skills:
  • Proven solid leadership and team management abilities
  • Proven excellent written and verbal communication skills
  • Proven ability to collaborate across departments and with external vendors
  • Proven solid problem-solving and decision-making skills
• Personal Attributes:
  • Proven solid organizational and multitasking skills
  • Proven ability to delegate and manage multiple and evolving priorities
  • Proven to be detail-oriented with a high level of accuracy
  • Proven ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Proven high level of integrity and professionalism in dealing with confidential information

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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