MaaS Program - Business Data Analyst

About Trilliad

Trilliad, a market-leading Growth Services Provider (GSP), solves challenges and drives results for Growth Leaders across Sales, Marketing and Customer Success. Trilliad’s full-service solutions deliver competitive advantage for the brands it works with by optimizing their sales and marketing strategies, processes, skills and technology. Trilliad drives efficiency and predictability at the intersection of Sales, Marketing, and Customer Success to increase seller productivity, lower cost per lead, decrease cost per sale, accelerate time to close, and drive customer lifetime value.

At Trilliad, culture is our backbone. It shapes how we think, behave, and treat one another, and it defines how our clients, partners, and communities experience us. Every company has a culture and at Trilliad we make ours intentional—anchored in our Leadership Principles. These principles guide every decision and interaction: putting the company first, obsessing over growth, remembering that business is personal, and ensuring strategy turns into execution. We succeed by being one team, striving for greatness, speaking the truth, and holding ourselves accountable. We lighten up with humor, stay patient and disciplined, run towards problems, celebrate results, and never accept confusion as an option. This is the culture you step into at Trilliad—purposeful, lived, and continually developed.

What you will do

The Business Data Analyst is accountable for turning marketing performance data into clarity, insight, and action across Trilliad’s Marketing-as-a-Service (MaaS) client engagements. This role exists to ensure that performance is not just reported—but understood. Sitting at the intersection of data and delivery, this role translates raw metrics into meaningful narratives that help clients and internal teams understand what changed, why it matters, and what to do next. The Business Data Analyst brings rigor to reporting, simplifies complexity, and surfaces early signals that shape smarter decisions across channels and initiatives.

Which means that on a day-to-day basis, you will:

• Own performance reporting across MaaS client engagements
• Translate multi-channel data into clear insights and practical recommendations
• Maintain accurate, reliable dashboards that teams and clients can trust
• Identify trends, anomalies, and leading indicators worth attention
• Connect performance insights to execution in order to enable optimal decisions
• Pull and validate weekly and monthly performance data across paid, web, email, content, and ABM channels
• Build, maintain, and improve dashboards that provide clear visibility into performance
• Ensure data accuracy and consistency before insights are shared with clients or teams
• Summarize performance trends in plain, everyday language—avoiding jargon or unnecessary complexity
• Highlight what changed, why it matters, and what actions should follow
• Identify anomalies, early signals, or performance shifts and flag them proactively
• Partner closely with paid media, web, content, and analytics teammates to connect insights to execution
• Automate reporting processes where possible to increase efficiency and reduce manual work

How you’ll do it

Because how we do things matters just as much as what we do at Trilliad, our Leadership Principles should act as a compass directing the everyday behavior of every teammate across the organization:

• Growth Obsessed.For our business, our clients, and our Selves. 
• Business is Personal.Cultivate relationships. Make space for connection. Care about each other.
• Strategy Without Execution Is Just Dreaming.Hope is not a strategy. Vision matters—so does execution.
• Be One Team.No lone wolves. Have each other’s back and help each other out. 
• Raise The Bar.Good is the enemy of great. Better never stops. Be a Difference-Maker.
• Confusion Is a Choice.Stay curious—Seek to understand. Share context—seek to be understood.
• The Journey Matters.Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years.
• Create Client Value. Become irreplaceable.
• Lighten-Up.Humor and laughter deepen bonds. 
• Tighten-Up.Focus, discipline, and rigor count. 
• You Have the Ball.Be accountable. Take action. Go the distance. 
• Run Towards Problems.We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root. 
• Have the Hard Conversation.Be direct and empathetic. Speak the truth, kindly. Feedback is a gift.
• Celebrate Results.Make recognizing greatness a habit.
• Think “We” Not “Me.”Prioritize what’s best for the business, the team, and the journey.

What you’ll bring – skills

(i.e., the critical things you need to be proficient at in order to perform the role to expectations)

• Active Listening
• Critical Thinking
• Dashboard Development
• Dashboard Maintenance
• Data Analysis
• Data Quality & Validation
• Data Interpretation & Visualization
• Data-Driven Decision Making
• Eye for Detail
• Insight Creation
• Presentation Skills
• Storytelling

What you’ll bring – knowledge

(i.e., the critical things you need to know in order or perform the role to expectations)

• Understanding of marketing and growth metrics across paid, web, email, content, and ABM channels
• Knowledge of how performance data informs strategy, optimization, and execution
• Familiarity with attribution concepts and funnel-based performance measurement
• Awareness of how reporting quality impacts client confidence and decision-making

What you’ll bring - experience

(i.e., the critical prior experience you must have in order to perform the role to expectations).

• 3 years experience of building and maintaining performance dashboards (e.g., Looker, GA4, HubSpot, Excel)
• Demonstrable experience producing recurring performance reports for clients or stakeholders
• Demonstrable experience validating data before sharing insights
• Demonstrable experience working closely with channel specialists to interpret and explain results

The Trilliad Agreement

If you want to be part of building a truly great growth company—and if you want to help cultivate a culture that is differentiated and that creates value for customers and colleagues alike—then you might be a fit for Trilliad.

Accepting that invitation means more than bringing your skills, knowledge, and experience to bear in your role. It also means working in alignment with our Leadership Principles, which guide how we show-up for each other, our customers, and the work. Because at Trilliad how we do things matters just as much as what we do.

When you show up in this way—bringing your best and living our Leadership Principles—you can expect Trilliad to uphold its side of The Trilliad Agreement: a workplace in which we grow, connect, and thrive.

A workplace where we grow

• You’ll stretch your skills and shape your career through work that pushes boundaries and raises the bar.
• You’ll have access to world-class training and development.
• You’ll have the clarity and tools to deliver results that matter.

A workplace where we connect

• You’ll be guided by leaders who are worth following.
• You’ll build relationships that go beyond the job.
• You’ll be invited to offer thoughtful feedback, and when you do your voice will be heard.

A workplace where we thrive

• Great results will be recognized and celebrated.
• You’ll work in an environment with teammates who have your back.
• You’ll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.