Lead - UX Designer

Company Description

Company Description

Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intelligence, machine learning and data science-led innovations on ixigo’s OTA platforms, including websites and mobile applications.

ConfirmTkt and AbhiBus became a part of ixigo in 2021. ixigo is headquartered in Gurugram with offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Abhibus Services (India) Private Limited is a pioneer in providing end-to-end software and other value added solutions for bus transport Industry by leveraging the latest Technology of today.It aims to be the most preferred Information Technology partner for the State Transport Corporations and private Bus Fleet Operators . It is the only company in India that specializes in providing Online Reservation System Solutions for the Indian Bus Transport Industry. It has been in the fore-front of providing end-to-end software solutions and services to the bus industry in our country.

Job Description

Roles & Responsibilities

1. Define and Drive Design Strategy:
   Develop and implement a UX design strategy that aligns with the company’s goals and ensures a consistent, high-quality user experience across all products.

2. Collaborate Across Teams:
   Partner closely with Product, Engineering, Marketing, and other teams to understand business needs, user pain points, and technical constraints. Together, you’ll create user-friendly, innovative solutions.

3. Lead User Research & Testing:
   Oversee user research activities to gather insights about customer behaviors, needs, and pain points. Use these insights to inform design decisions and validate solutions through testing.

4. Create Exceptional Designs:
   Guide the team in developing user flows, wireframes, prototypes, and polished UI designs that bring ideas to life and delight users.

5. Leverage and Expand the Design System:
   Utilize our existing design system to ensure consistency, scalability, and efficiency across all designs. Collaborate with teams to integrate it seamlessly into every product and expand its scope to support evolving design needs.

6. Build and Maintain Design Systems:
   Own the creation and evolution of a design system to ensure consistency, scalability, and efficiency across all products.

7. Mentor and Manage the Design Team:
   Lead, coach, and inspire a team of designers. Help them grow their skills, deliver exceptional work, and thrive in a collaborative environment.

8. Advocate for Accessibility and Usability:
   Ensure designs are inclusive, adhering to accessibility standards and best practices for usability across platforms and devices.

9. Communicate and Present Ideas:
   Clearly articulate design concepts, strategies, and decisions to stakeholders, incorporating feedback to refine solutions.

10. Identify and Solve UX Challenges:
    Proactively identify potential design issues, such as responsiveness or platform-specific nuances, and ensure solutions are effective and scalable.

Qualifications

1. 6-8+ years of UX/UI design experience, including 2+ years in managerial roles.

2. Expertise in design tools like Figma, Sketch, InVision, Rive, Framer, and Lottie.

3. Strong portfolio showcasing user-centered design and problem-solving skills.

4. Experience designing for Android, iOS, and responsive web platforms.

5. Solid understanding of UX principles, usability, and accessibility standards.

6. Bonus: Familiarity with HTML, CSS, and JavaScript; skills in animation or storyboarding

7. Soft Skills

• Strong communication and storytelling skills.

• Ability to manage multiple projects and meet deadlines.

• Collaborative mindset with the ability to build relationships across teams.

• Open to feedback and committed to continuous learning.