Lead Software Engineer - Backend

Overview of the role :
As a Lead Software Engineer, you will focus on building next-generation platform services for
Freshworks with your strong background in distributed systems and mentor your team to achieve
this. You will have an opportunity to redefine customer experiences by building systems that are
milli-second efficient, always available and working at internet scale. If you are the kind of engineer
who is passionate about building systems, has a good eye for analysis and a mind that can think
outside the box, we want to talk to you.
 

Responsibilities:
- Lead teams to deliver scalable, low latency, and cost-efficient solutions to different product teams.
- Drive solutions and implementation leveraging different open source distributed systems and
deliver a complete product.
- Build innovative solutions from scratch and liaise with architects and engineers from other product
teams to build solutions and drive adoption.
- Elicit quality attributes of the system as well as create criteria metrics for the product to establish
the success of achieved metrics
- Implement and support compliance of self and team to Freshworks compliance and information
security processes.
Requirements:
- 7-10 years of prior experience
- Advanced understanding of OOPS
- Knowledge of SDLC (Software Development Lifecycle)
- Experience of working in an Agile environment
- Ability to design for scale and performance
- Ability to do peer code reviews
- Solid problem-solving skills
- Experience with hands-on programming
- Expertise in data structures and algorithms
- Strong knowledge in System Design
Experience / Desired Skills (but not all required):
- Degree in Computer Science or equivalent practical experience
- Experience with large-scale systems
- Intermediate knowledge of Ruby on Rails
- Prior experience with AWS
- Experience with open-source projects
- Experience troubleshooting in a SaaS environment with an assertive deployment schedule

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.