Lead Scrum Master

About this role:
Wells Fargo is seeking a Senior Scrum Master
In this role, you will:

• Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work
• Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
• Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
• Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
• Partner with discipline managers about governance policies and adherence to corporate standards
• Facilitate the Scrum Agile ceremonies for the teams
• Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Scrum, Agile, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Experience working on Identity and Access Management (IAM) or Cybersecurity related projects
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to work effectively in a team environment
• Knowledge and understanding of technology operations
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Prior successful work leading scrum teams in a matrixed environment
• Experience with one or more Agile tools such as Azure DevOps, JIRA, Confluence, etc.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or other accredited Scrum Master Certification
• Ability to coach and mentor teams with excellent communication skills with the ability to concisely express highly technical concepts to non-technical business partners
• Experience working in a large-scale enterprise sized environment
• Banking or Financial Services experience.

Job Expectations:

• Facilitate all Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) and ensure they are purpose-driven and outcome-focused.
• Remove impediments and actively manage dependencies and risks that impact team delivery.
• Coach teams to become self-organizing, cross-functional, and high-performing.
• Partner closely with Product Owners to ensure a healthy, prioritized, and well-refined backlog.
• Drive continuous improvement through data-driven retrospectives and actionable follow-ups.

Posting End Date:
20 May 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.