Infrastructure Engineer - Capacity Management

Job Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Consumer and Community Banking , you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Capacity Management and 3+ years applied experience\".
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Strong knowledge of infrastructure disciplines such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Results-driven individual who is passionate about quality and positive customer experience.
• Practical experience with managing or governing technology Capacity or other ITIL processes.
• Working knowledge of application's infrastructure KPI's (CPU, Memory, etc.) and monitoring tools.
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

Preferred qualifications, capabilities, and skills

• Strong knowledge of one or more scripting languages (e.g., Go, JavaScript, Python, etc.)
• Experience on cloud technologies like AWS with and ability to Design, develop, and deploy secure and scalable cloud infrastructure solutions.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.