At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Incontestable Examiner I? Globe Life is looking for an Incontestable Examiner I to join the team!
In this role, you will be responsible for reviewing and evaluating death claims, determining next steps in the process, and adjudicating the claim benefit. An Incontestable Examiner I is responsible for keeping claims moving through the processing procedures and escalating to the Contestable Analyst as needed.
This is a remote / work-from-home position.
What You Will Do:
- Reviews all policies outside of the two-year review window (incontestable) and processes in accordance with policy provisions and Company procedures.
- Processes claims on a multiple-claims system.
- Contacts outside 3rd parties and obtains additional claim information needed. Third parties consist of agents, beneficiaries, funeral homes, and coroners.
- Update system notes with claim progress.
- Provides updates to the beneficiary regarding claim progress.
- Responsible for claim movement and progression.
- Maintains production data and meets the department-set production quota.
- Other duties, as assigned by the supervisor.
What You Can Bring:
- High School Diploma.
- Work experience in a production environment.
- Previous data entry experience is a plus.
- Previous insurance industry and claims handling experience is a plus.
- Must have a high level of quality and focus on providing excellent customer service.
- Ability to process a high volume of claims efficiently and accurately.
- Critical problem solving, decision making, and analytical skills.
- Excellent verbal, communication, and written skills.
- Strong organizational and research skills.
- Must be detail-oriented, have the ability to work well under pressure, and handle multiple tasks with deadlines.
- Works well independently.
- Team player.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
