Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources & Learning and Development Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- HR Support: Respond to Team Member, manager and candidate inquiries and provide accurate information.
- HR Administration: Maintain personnel files, HR records and documentation.
- Payroll Support: Process payroll and coordinate with centralized payroll teams, managers and Team Members.
- Employee Relations: Escalate complex employee relations matters to the HR Manager and follow up as required.
- HR Communications: Prepare and distribute HR memos, flyers and communications.
- HR Initiatives: Support the planning and coordination of HR programs and initiatives.
- Recruitment Support: Assist with new hire and termination documentation and employee files.
- Project Support: Coordinate meetings, prepare materials and support HR projects and follow-up.
- Training coordination: Coordinate training schedules, invitations, attendance and logistics.
- Training records: Maintain accurate training records, trackers and completion reports.
- Compliance training: Follow up on mandatory and compliance training completion.
- Induction support: Support new Team Member induction and onboarding activities.
- Training Champions: Support Departmental Training Champions with coordination and follow-up.
- Training materials: Prepare training materials and attendance records.
- L&D reporting: Assist with training feedback, reports and general L&D administration.
- L&D administration: Provide administrative support for hotel learning activities.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About UsHow We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
