Position: Head of Demand Planning Services
Location: Hyderabad, Hub
About the job
The Head of Demand Planning Services is responsible for leading and managing the demand planning activities within the hub, ensuring alignment with global strategies and objectives. This role is critical in driving demand planning processes, overseeing daily operations, mentoring team members, and acting as a liaison between the demand planning function, global hub leadership, and key stakeholders.
Key Accountabilities
Lead and manage the demand planning team, providing strategic direction, mentorship, and coaching to ensure professional growth and high performance
Develop and implement strategic plans for the demand planning in the hub, focusing on continuous improvement and operational efficiency
Drive improvements in demand planning processes and methodologies, leveraging advanced planning tools and ERP systems (SAP and Kinaxis)
Ensure the accuracy and reliability of demand plans by maintaining robust quality assurance processes and compliance with internal and external regulatory frameworks
Act as the primary interface between the demand planning team, global hub leadership, and key stakeholders, ensuring effective communication and collaboration
Monitor key performance indicators (KPIs) and ensure that teams meet or exceed targets, driving continuous improvement initiatives within the hub
Manage resources effectively, ensuring that teams have the necessary tools, training, and support to perform their roles
Identify and address resource gaps to optimize team performance
Ensure that all demand planning activities comply with established internal quality standards and external regulatory requirements
Implement and maintain robust quality assurance processes to ensure the accuracy and reliability of demand plans
Foster a culture of innovation and continuous improvement within the demand planning team
Prepare and present demand planning reports for senior management, providing insights and recommendations for strategic decision-making
Stay updated on industry trends and best practices to ensure the hub's activities remain compliant and cutting-edge
Leverage feedback and best practices to drive improvements and achieve operational excellence
About you
Skills/Expertise/Experience
Advanced degree (e.g., Master's or PhD) in Supply Chain Management, Business Administration, or a related field.
Minimum 8 years of professional experience in demand planning roles with demonstrated team leadership capabilities
Excellent English communication and writing skills
Preferred Skills/Expertise/Experience
Proven multinational leadership track record
Excellent proficiency in demand planning tools and ERP systems (SAP and Kinaxis)
Comprehensive understanding of internal and external regulatory frameworks
Strong skills in mentoring, coaching, and team development
Effective liaison capabilities to act as the communication bridge between the demand planning team, global hub leadership, and key stakeholders
Proficient in problem-solving, attention to detail, and good organizational skills
Knowledge of pharmaceutical primary and secondary manufacturing processes preferable
Competency Requirements
A high level of accountability and attention to details required
Demonstrated high standards of integrity, professionalism, and commitment
Good team facilitation and relationship building skills
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
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Top Skills
Sanofi Hyderabad, Telangana, IND Office
Hyderabad, Telangana, India
