Group Lead, Incentive Calculations, Field Force Operations

Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our 'new' Sandoz!
Position Purpose:
The Incentive Calculations team facilitates management of Field Force Incentives by supporting Business Units / Commercial Excellence teams across the globe, through incentives operations, analytics driven target setting and plan design and governance support.
The purpose of the Group Lead role is to provide operational leadership to the teams working on Incentives support from GCC. The Group Lead will lead multiple Team Leads, drive engagement with regional stakeholders and ensure operational governance in collaboration with other leaders within and beyond FFO.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Team leadership
  • Lead Incentives team of 30 associates
  • Guide Team Leads in team management and decision making including but not limited to resource planning, associate engagement, capability development, performance management and objective setting
  • Coach and mentor associates as required
  • Drive fit-for-purpose behaviors in the aligned team structure
  • Champion collaboration within and across teams and functional groups
  • Instill culture of feedback and recognition
• Operational excellence
  • Provide functional leadership in Incentives functional area including -
    • Incentive plan design analytics
    • Sales crediting
    • Target setting
    • Incentive payout calculations and reports
    • Incentive health check and ad hoc analysis
    • Contest, MBO awards tracking and calculations
  • Promote simplification, automation and standardization of operations
  • Ensure implementation of delivery excellence frameworks and project management best practices
  • Lead and manage initiatives
  • Deep dive into ad hoc projects as needed
  • Manage external service provider as needed
  • Drive business awareness within team to develop relevant insights
• Stakeholder management
  • Lead project governance with regional stakeholders through strategic, clear and transparent approach
  • Align team with regional priorities
  • Improve stakeholder feedback and resolve issues and escalations
  • Drive global approach and support harmonization of practices across regions

What you'll bring to the role:

Education (minimum/desirable):

Graduate in an analytical field/ data science/ Life Sciences/ Pharmacy/ Medicine/ Science & Technology

Languages:

Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage

Experience:

• Experience (10+ years) in commercial execution/ design/ management consulting or pharmaceutical company with more than 2 years in team leadership role(s)
• Should have an understanding of Pharmaceutical business including its regulatory environment
• Proven track record of delivery analytics, Incentives and insights for field excellence and/or data enabled solutions
• Ability to engage senior stakeholders and influence strategic decision-making
• Strong analytical thinking with problem solving approach
• Should have worked in an international company with exposure to working in cross-cultural environment
• Should be customer service oriented and consultative solution delivery
• Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged! 

The future is ours to shape!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)

#Sandoz

Skills Desired

Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Project Management