Who we are looking for
A Fraud and Risk Supervisor, who will be responsible for the development of multiple team leaders, playing a key role in the adoption of risk mitigation measures and departmental change.
The Fraud and Risk department provides intuitive and intelligent risk analysis, in order to protect the Business from significant external threats to its proprietary well-being.
You will develop an excellent understanding of both fraudulent behaviours in the gambling industry and the risk mitigation measures managed by the team. This is a great opportunity to develop a career within this specialist area of the operation.
This role requires flexibility to support Business levels throughout the busy sporting calendar, including evenings, weekends, and federal holidays.
The salary range for this position is $65,000 - $75,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Preferred skills and experience
Effective written and verbal communication skills.
Ability to coach, develop and lead by example.
Capacity to plan, prioritize and balance workload efficiently and productively, through effective time management, delegation, and allocation of resources.
Sound judgement with a logical, well informed approach to decision making.
Excellent attention to detail in all aspects of work.
Experience within investigation, analytics, risk assessment or reporting of internal and external risks.
Ability to be innovative and develop concepts to meet the departmental and Business objectives.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Managing and overseeing the tasks and duties of specialists and team leaders on a daily basis.
Completing supervisory tasks including higher risk account screening, managing departmental escalations and liaising with third party merchants and payment providers.
Monitoring, maintaining, and developing performance levels throughout the department through performance management, whilst considering all aspects of the role, including procedural, compliance, assessments, data analysis and reporting.
Coaching and development of team leaders to uphold department standards with use of both short and long term objectives.
Reviewing and escalating technical issues.
Identifying improvements to increase quality, productivity and efficiency within the department.
