Expert Network Operations Engineer

Company Description

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Job Description

The Global Network Operations organization is seeking an Expert Network Operations Engineer to provide subject matter expertise in support of the Experian Global Network which spans all business units and regions. This role will immediately contribute to several large global programs, including hardware/software lifecycle management, establishing tools and processes to ensure environment is following established standards, establishing new standard OOB solution and more. The role will also work closely with Tier1 support, security, engineering, and operational teams to maintain a resilient and secure network infrastructure to adhere to stringent Regulatory, Governmental, and Industry security control requirements. Additionally, this role will help us establish an efficient, agile, and high performing operations team that continues to delight our customers by providing world class service.

Position Functions: 

• At least 5+ years of practical experience, (deployment, configuration, management, and support), working with various network and security control technologies.

• Support the following platforms Incapsula Web Application Firewall (WAF), Imperva Cloud Web Application Firewall, SecureSphere (Hardware WAF), McAfee/Trellix Intrusion prevention systems, Checkpoint or Fortinet Firewalls, Skyhigh on premise and Cloud Web Gateways.

• Manage the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on premises environment. Includes McAfee and Checkpoint IPS appliances, Incapsula WAFs and more. 

• Able to use Python to reduce manual workloads and reduce repetitive tasks

• Provide direct support, including after hours for the global network as needed 

• Test and evaluate network systems and processes to eliminate problems and make improvements 

• Provide engineering expertise in identification of process improvement and automation opportunities 

• Convey technical information/solutions to different audiences 

• Consult and interview stakeholders to resolve highly technical requirements 

• Research, evaluate and stay ahead of curve on emerging tools, techniques, and technologies 

• Maintain deep current technical knowledge of Network and Cloud technologies

Qualifications

Requirements: 

• Batchelor’s degree in Cybersecurity, Information Technology, Networking, or a related field 

• 5+ years of validated experience in managing and provisioning network security technologies in a large globally environment 

• Expert-level hands-on configuration of networking security equipment, and management tools 

• In depth knowledge managing Next Generation Checkpoint/Fortinet IPS modules in a highly distributed and complex environment 

• Support the following platforms Incapsula Web Application Firewall (WAF), Imperva Cloud Web Application Firewall, SecureSphere (Hardware WAF), McAfee/Trellix Intrusion prevention systems, Checkpoint or Fortinet Firewalls, Skyhigh on premise and Cloud Web Gateways.

• Able to manage all aspects of a Content Delivery Network (CDN) configuration 

• Proven experience writing detailed documentation and processes 

• Expert knowledge of DNS, TCP/IP, HTTP, IPSEC, SSL and TLS protocols 

• Extensive experience working remotely in a self-managed environment 

• High motivation level and an appetite for fast-paced team environment; readily adaptable to changing market and organization requirements 

• Network Automation experience with Python and/or Ansible strongly preferred 

• Familiar with infrastructure as code 

• Excellent verbal and written communication 

Additional Information

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