Manage corporate IT infrastructure, system administration, end-user support, networks, security controls, backups, and IT assets. Support manufacturing systems including ERP, CAD/CAM, PLM, MES, CNC networking, and shop-floor technologies. Coordinate vendors, maintain Microsoft and Google environments, execute infrastructure projects, support audits, and improve technology-driven manufacturing operations.
About the Role:
The Executive – Information Technology will be responsible for managing the organization's IT infrastructure, ensuring smooth day-to-day IT operations, providing technical support, maintaining network and system security, and driving IT initiatives that support business growth. The role requires hands-on experience in system administration, network management, IT asset management, cybersecurity, and vendor coordination.
Key Responsibilities:
- Manage and maintain the organization's corporate IT infrastructure, including servers, desktops, laptops, printers, network devices, and software applications.
- Provide end-to-end technical support by troubleshooting hardware, software, network, email, system, and remote connectivity issues.
- Administer user accounts, email systems, access rights, Active Directory, and Microsoft 365/Google Workspace environments.
- Monitor, maintain, and optimize LAN, WAN, Wi-Fi, VPN, firewall, and industrial network connectivity to ensure uninterrupted business operations.
- Administer and support manufacturing applications, including ERP, CAD/CAM, PLM, and MES systems.
- Manage CNC machine networking, NC program management, and integration of shop-floor digital systems and metrology equipment.
- Implement and monitor IT security policies, antivirus solutions, cybersecurity controls, data backups, system updates, and disaster recovery procedures.
- Maintain IT asset inventory, software licenses, warranty records, and related documentation while ensuring compliance with company policies.
- Coordinate with external vendors and service providers for procurement, AMC management, infrastructure upgrades, and issue resolution.
- Plan, execute, and support IT infrastructure projects, software implementations, system migrations, and technology enhancements.
- Provide IT support during customer audits, site visits, and remote collaboration while ensuring secure system access and business continuity.
- Identify opportunities for process improvements and recommend technology solutions that enhance operational efficiency and manufacturing productivity.
Location:
Hyderabad, India (On-site).
Requirements
Qualifications:
Required:
- Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
- 6–7 years of experience in IT infrastructure management, system administration, and end-user support, preferably in a manufacturing environment.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, firewalls, VPNs, backup solutions, endpoint management, and cybersecurity.
- Experience supporting manufacturing applications such as ERP, CAD/CAM, PLM, or MES, along with CNC machine networking and shop-floor systems.
- Ability to troubleshoot hardware, software, network, security, and remote connectivity issues with strong analytical and problem-solving skills.
Preferred:
- Certifications such as Microsoft, Cisco (CCNA), VMware, ITIL, or equivalent.
- Experience with industrial networking, OT infrastructure, NC program management, and metrology system integration.
- Knowledge of cloud platforms, virtualization, disaster recovery, and customer-facing IT support in a manufacturing environment.
Benefits
What You’ll Gain:
- Opportunity to lead IT operations in a rapidly growing aerospace manufacturing startup.
- Exposure to enterprise IT infrastructure, digital transformation initiatives, and manufacturing technologies.
- Collaborative work environment with opportunities for continuous learning and professional growth.
Similar Jobs
Information Technology • Consulting • Cybersecurity
Provides internal IT support for Windows and Mac systems, including hardware and software installation, configuration, upgrades, troubleshooting, user account and permissions management, employee onboarding, and remote or in-person assistance. Maintains operating system and application environments, diagnoses network issues, documents network configurations, assigns IP addresses, configures network devices, and supports IP-based telephony systems. The role is office-based in Hyderabad, requires rotating shifts, and includes a three-year employment bond.
Top Skills:
Ip NetworkingIp-Based TelephonymacOSRemote Access ToolsWindows
Travel
Provide technical support for computer systems, software, POS and telecommunications; troubleshoot and resolve issues; maintain records; train users; implement process improvements; manage telecom operations and client/server support; assist management with hiring/training and team coordination; follow company policies and support operational efficiency.
eCommerce • Information Technology
Provide first- and second-line support for plant IT systems (desktops, PLC-connected devices, MES/SCADA, SAP), maintain network and infrastructure (LAN/WAN, Wi‑Fi, CCTV, access control), perform preventive maintenance, manage asset inventory and compliance, train users, and coordinate with vendors and central IT to ensure manufacturing continuity.
Top Skills:
Access Control SystemsActive DirectoryAntivirusBarcode SystemsCcnaCctvComptia A+Comptia Network+DhcpDnsHandheld DevicesIp TelephonyLanMesMicrosoft McpPlcPrintersProduction TerminalsSap/ErpScada/HmiScannersSwitchesTcp/IpVlansWanWi-Fi Access PointsWindows Os
What you need to know about the Hyderabad Tech Scene
Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
