Engineering Manager

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About the Role 

As a Software Engineering Manager at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within the Training & Coaching product. You’ll support the engineers on your team in building software with a spark of magic. You’ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, team operations, team norms, and engineering culture. You’ll also be a key decision-maker within your product area. 

Our ideal candidate should have strong technical skills as an engineer; hands-on experience to design and build scalable, high-quality customer-facing software; is a team player who enjoys working collaboratively with architects, Product Managers, and Engineers; loves building / scaling a team; is values-driven and cares deeply about culture self-managed, curious, and resourceful.

Responsibilities

• Lead a team of engineers, inspiring and motivating your team to do their best work. As we continue building our Platform, this will include regularly jumping in to help with coding and design.
• Bring your technical expertise to the evolution of Highspot’s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability and reliability across multiple worldwide data centers
• Collaborate with key partners in your product area, including Designers, Product Managers, and TPMs. Ensure decisions are communicated effectively within and outside of your team with all stakeholders
• Mentor and guide the professional and technical development of the engineers on your team. Enforce accountability through relevant, and objective performance targets and timely feedback and coaching
• Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
• Create a collaborative environment where all levels of engineers can contribute in meaningful ways
• Partner with the Services team to understand what drives customer joy in your product 
• Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate
• Mentor and guide the professional and technical development of the engineers on your team
• Ensure architects, stakeholders, and SMEs are appropriately involved in decisions
• Ensure decisions are communicated effectively within and outside of your team

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10+ years of experience hands-on experience to design and build scalable, high-quality customer-facing software
• Experience in managing software engineering teams. 
• Working experience of modern object-oriented and functional programming languages such as Ruby/Java/Python/Any OO programming language.
• Strong knowledge of database technologies such as SQL, NoSQL databases (e.g., Postgres, MongoDB etc.) and Message queue ( RabbitMQ, Kafka)
• Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Proficiency in microservices architecture, containerization technologies (Docker, Kubernetes), and serverless computing.
• Strong knowledge of cloud-native development practices, including infrastructure as code, CI/CD pipelines, and automated testing.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Experience with Agile software development methodologies and familiarity with tools such as Jira, Confluence, or similar for Agile project management.
• Experience working with front end technologies like – React, Angular
• Interest in attracting and retaining engineering talent from diverse backgrounds
• Experience with greenfield development and successfully taking a new product from conception to launch
• Understanding of the SDLC for SaaS applications and previous experience designing and building software products at scale
• Experience building and maintaining 1st and 3rd party integrations
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.