Provides end-to-end EDI application and production support, monitoring transactions, integrations, application health, performance, and batch jobs. Troubleshoots incidents, resolves issues within SLA, performs root-cause analysis, supports trading partner onboarding and EDI mapping changes, and manages service requests, changes, and deployments. Coordinates with business users and cross-functional teams, maintains documentation, and participates in on-call support.
Position - EDI Support Engineer
Location - Hyderabad
Notice Period -Immedidate joiner
Experience: 5-8 years
Mandatory Skills:
Mandatory Skills:
- EDI Production/Application Support
- EDI integration
- EDI standard (ANSI X12,EDIFACT, XML)
- Communication protocol (AS2, SFTP, FTP, VAN)
- Incident Management / Production Support
- EDI mapping
key responsibilities:
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