At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
What is the “Digital Product Manager” in the FTT AI & Digital Transformation group responsible for?
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The rise of digital services has ushered in an era where clients expect tailored, precise, and quick investment advice. Recognizing this, Franklin Templeton is committed to building a robust advice experience platform that addresses the unique needs of our partners and clients across various segments and geographies#MID_SENIOR_LEVEL
What are the ongoing responsibilities of a Digital product manager?
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Reporting to the Senior Digital Product Manager, this role will primarily champion the enhancement and growth of our Digital Advice Experience platform, ensuring its relevance and efficiency for diverse markets. The successful candidate will play a crucial role in shaping the UI experience, making it easier for internal teams and external partners to leverage our technological capabilities.
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Additionally, the candidate is also expected to step in where required on some of the other areas on available bandwidth and need of the hour.
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User-Centric Development: Work closely with UX/UI designers and researchers to develop a usercentric digital experience tailored for advisors.
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Collaboration: Partner with the digital product team, developers, and quantitative research teams to ensure the platform is both user-friendly and robust in its capabilities. Collaborate with legal, compliance, distribution, marketing, and client/partner teams for fulfilling critical support activities.
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Feedback Loop: Regularly engage with advisors to gather feedback, understand their needs, pain points, and expectations from the digital advice platform. Drive the product and business-planning process across cross-functional teams.
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Product Roadmap: Define, articulate, and manage the roadmap for the advisor experience, ensuring alignment with broader company objectives.
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Research & Analysis: Conduct market research and stay updated with the latest trends in digital user experience within the financial advisory space.
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Product Launches: Collaborate with client success teams to ensure successful product feature launches and updates.
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Continuous Improvement: Monitor platform analytics and usage metrics to continually refine and improve the advisor experience.
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Digital Deployments: Work with Product Research, Product Development, Infrastructure, Sales and Customer Success teams to ensure a successful client or partner deployment.
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Investment management: Work with investment teams to align on asset class selection, custom portfolio construction, capital market expectations and complete the fulfillment and customization of underlying investment models.
What ideal qualifications, skills & experience would help someone to be successful?
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Years of experience 4-8 yrs
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Experience: Demonstrated experience in product management with a focus on user-centric digital products, ideally within the financial or fintech sector. Proactive and solutions-oriented, with a track record of managing product lifecycles successfully. Proven ability to take initiative and work under pressure in a changing/growing environment.
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Education: MBA with a Bachelor's degree in a related field from Tier 1 universities. Advanced degrees or certifications in product management or UX design are a plus. Additional qualifications like CFA, CQF, or other finance-related certifications would be an advantage.
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Digital Product Management: Past experience in managing, launching, or optimizing digital products, preferably within the financial services or fintech sector.
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User Experience: Strong skills in UX/UI design principles, with a proven track record of creating intuitive and engaging digital experiences.
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Communication: Superlative communication and consensus building skills. Ability to articulate product features, changes, and rationale to both technical and non-technical stakeholders.
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Analytical Skills: Proficient in analyzing user data, feedback, and market trends to inform product decisions.
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Teamwork: A collaborative mindset to work seamlessly with designers, researchers, and technical teams in an Agile software development lifecycle.
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Financial Acumen: Comfortable engaging in discussions related to quantitative finance concepts without necessarily having a deep expertise in the area.
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Problem-Solving: Ability to quickly understand challenges or barriers and devise effective and innovative solutions.
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Analytical Abilities: Proficiency in analyzing market data, user feedback, and other relevant metrics to inform product decisions.
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Cultural Sensitivity: Understanding and appreciation of cultural nuances, especially given the diverse geographical focus.
Work Shift Timings - 2:00 PM - 11:00 PM IST
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
Hear more from our employees
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Highlights of our benefits include:
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Professional development growth opportunities through in-house classes and over 150 Web-based training courses
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An educational assistance program to financially help employees seeking continuing education
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Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
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Life insurance for protection of employees’ families
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Personal accident insurance for protection of employees and their families
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Personal loan assistance
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Employee Stock Investment Plan (ESIP)
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12 weeks Paternity leave
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Onsite fitness center, recreation center, and cafeteria
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Transport facility
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Child day care facility for women employees
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Cricket grounds and gymnasium
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Library
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Health Center with doctor availability
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HDFC ATM on the campus
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
What We Do
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