This role involves managing CRM promotions, quality assurance of bonus journeys, preparing communication journeys, and coordinating campaign performance insights.
As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a CRM Execution - Coordinator to join our CRM Department.
Responsibilities:
- Managing the execution of CRM promotions, including segment management, setting up promotions, tournaments, and lifecycles.
- Quality assurance of the bonus journey to prevent errors and ensure accuracy.
- Setting up bonuses, promotions, and tournaments on the back office system.
- Preparing and coordinating information pages and communication journeys.
- Providing insights on campaign performance and suggesting improvements.
- Assisting in producing and delivering campaign briefs and plans.
- Coordinating the delivery of promotional content and material.
- Maintaining and implementing a Multi-Geo promotional calendar.
- Conducting market research to identify new campaign opportunities.
Requirements
- Strong attention to detail to ensure accurate setup of promotions and bonuses flows.
- Good organisational and time-management skills with the ability to manage multiple tasks and campaigns simultaneously.
- Ability to coordinate and communicate effectively with cross-functional teams.
- Strong problem-solving skills and ability to react quickly to operational issues related to promotions or campaigns settings.
- Experience working with task management tools such as Jira or similar systems is considered an advantage.
Benefits
- Enjoy 5 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!
Top Skills
Crm Systems
JIRA
Similar Jobs
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead the BOS Integrated Services Hub, focusing on pre-sales, service delivery, and team management in a high-pressure telecom environment.
Top Skills:
Ai/MlApi ManagementBssCloud-NativeCobitData AnalyticsItilMicroservice ArchitectureOssSafe
Other
As a Tech Lead C#/.NET Software Engineer, you'll develop backend microservices, drive team excellence, and collaborate on fraud detection systems using ML, all while leveraging cloud technologies and infrastructure.
Top Skills:
.Net.Net CoreAWSC#EksGoGrafanaKafkaKubernetesMongoDBMvcMySQLNoSQLOraclePrometheusPythonRedisSQLSqs
Marketing Tech • Software
The Java Engineer will develop, test, and maintain Java applications, lead the software development cycle, and collaborate with teams.
Top Skills:
ClickhouseDockerJavaJunitKafkaKubernetesMavenMicroservice ArchitectureMockitoMongoDBPostgresRedisSpring BootSpring Framework
What you need to know about the Hyderabad Tech Scene
Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
