Manage complex technology contracts across their full lifecycle, including drafting, negotiation, approvals, risk governance, change control, claims, compliance, disputes, and closure. Lead strategic contract initiatives, coach regional contract managers, standardize processes, analyze profitability and risk, support sales decisions, coordinate suppliers, protect margin and cash flow, and maintain customer relationships. The role also drives reporting, training, continuous improvement, and effective contract handovers and documentation.
Join our Team
About this opportunity:
Ericsson is looking for an experienced Contract Manager to join Ericsson's central contract team for Market Area Sout-East Asia, Oceania and India.
The role combines a mix of Marlet Area wide strategic initiatives and direct support on an ad hoc basis for complex technology contract negotiations and management of agreements throughout their lifecycle for customer accounts across the Marlet Area. The key objective of the role is to create contractual outcomes which balance commercial ambition, customer relationships, risk, profitability, and Ericsson's business-critical terms and conditions.
This is a highly influential role for a confident, analytical professional who can challenge constructively, recommend practical solutions, and turn contract management into a source of innovation and continuous improvement.
What you will do:
A. MA Strategic Initiatives• Lead or support contract managers on the ground through coaching, deal reviews, escalation support, and shared problem-solving.• Strengthen collaboration across Commercial teams and other stakeholders involved in the contract lifecycle.• Contribute to creation of practical training and knowledge-sharing sessions around relevant topics, including offer review, negotiation strategy, risk mitigation, CCB governance, claims, and contract closure.• Provide regular reporting on pre-sales improvements, post-award improvements, and contract handshakes completed across MOAI.• Use reporting to identify systemic risk, capability gaps, value leakage, and opportunities for repeatable intervention.• Standardise contract handshakes, risk reviews, offer reviews, negotiation records, and closure evaluations across MOAI. Develop long-term and deal-specific contract strategies aligned with account plans, commercial priorities, customer risk profiles, and Ericsson guidelines.
B. Deal Specific Support• Evaluate proposals and contractual documentation, identify deviations and risks, and provide clear recommendations for sales decision-making.• Lead contract drafting, negotiation, escalation, approvals, and finalization, including alignment with suppliers to secure appropriate back-to-back terms.• Ensure contracts and amendments are signed by authorized signatories, accurately recorded in Salesforce or its successor repository, and handed over through effective contract briefings.• Establish and govern contract risk management, change control, contract variations, claims, liquidated damages, service credits, and add-on sales.• Monitor contract performance and compliance across customers and suppliers, resolve disputes, protect margin and cash flow, and maintain customer satisfaction.• Drive contract closure, including resolution of claims and disputed items, confirmation of surviving obligations, evaluations, and lessons learned.
The skills you bring:
• At least 10 years of relevant experience, including 5+ years managing complex customer-facing technology agreements; telecommunications experience is advantageous.• Strong negotiation, commercial management, contract administration, risk governance, profitability analysis, and opportunity analysis capabilities.• Working knowledge of Ericsson's sales directive, BCTC, EBD/BPTC deviation approvals, contract management guidelines, and relevant requirements such as IFRS 15.• Excellent stakeholder leadership, critical thinking, communication, and decision-making skills.• Ability to work independently and collaboratively in a fast-paced, high-performance environment.• Proficiency with Microsoft Office and contract lifecycle management tools, including A.I. native software-based platforms.
All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 790443
About this opportunity:
Ericsson is looking for an experienced Contract Manager to join Ericsson's central contract team for Market Area Sout-East Asia, Oceania and India.
The role combines a mix of Marlet Area wide strategic initiatives and direct support on an ad hoc basis for complex technology contract negotiations and management of agreements throughout their lifecycle for customer accounts across the Marlet Area. The key objective of the role is to create contractual outcomes which balance commercial ambition, customer relationships, risk, profitability, and Ericsson's business-critical terms and conditions.
This is a highly influential role for a confident, analytical professional who can challenge constructively, recommend practical solutions, and turn contract management into a source of innovation and continuous improvement.
What you will do:
A. MA Strategic Initiatives• Lead or support contract managers on the ground through coaching, deal reviews, escalation support, and shared problem-solving.• Strengthen collaboration across Commercial teams and other stakeholders involved in the contract lifecycle.• Contribute to creation of practical training and knowledge-sharing sessions around relevant topics, including offer review, negotiation strategy, risk mitigation, CCB governance, claims, and contract closure.• Provide regular reporting on pre-sales improvements, post-award improvements, and contract handshakes completed across MOAI.• Use reporting to identify systemic risk, capability gaps, value leakage, and opportunities for repeatable intervention.• Standardise contract handshakes, risk reviews, offer reviews, negotiation records, and closure evaluations across MOAI. Develop long-term and deal-specific contract strategies aligned with account plans, commercial priorities, customer risk profiles, and Ericsson guidelines.
B. Deal Specific Support• Evaluate proposals and contractual documentation, identify deviations and risks, and provide clear recommendations for sales decision-making.• Lead contract drafting, negotiation, escalation, approvals, and finalization, including alignment with suppliers to secure appropriate back-to-back terms.• Ensure contracts and amendments are signed by authorized signatories, accurately recorded in Salesforce or its successor repository, and handed over through effective contract briefings.• Establish and govern contract risk management, change control, contract variations, claims, liquidated damages, service credits, and add-on sales.• Monitor contract performance and compliance across customers and suppliers, resolve disputes, protect margin and cash flow, and maintain customer satisfaction.• Drive contract closure, including resolution of claims and disputed items, confirmation of surviving obligations, evaluations, and lessons learned.
The skills you bring:
• At least 10 years of relevant experience, including 5+ years managing complex customer-facing technology agreements; telecommunications experience is advantageous.• Strong negotiation, commercial management, contract administration, risk governance, profitability analysis, and opportunity analysis capabilities.• Working knowledge of Ericsson's sales directive, BCTC, EBD/BPTC deviation approvals, contract management guidelines, and relevant requirements such as IFRS 15.• Excellent stakeholder leadership, critical thinking, communication, and decision-making skills.• Ability to work independently and collaboratively in a fast-paced, high-performance environment.• Proficiency with Microsoft Office and contract lifecycle management tools, including A.I. native software-based platforms.
All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 790443
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Manage and implement telecommunications integration services, including solution design, product configuration, scripting, integration, upgrades, acceptance testing, troubleshooting, and customer handover. Support presales, define integration strategies, estimate project scope and delivery timelines, validate environments and configuration data, and drive process improvements. The role requires expertise in telecom protocols, cloud-native technologies, Linux, databases, containerization, scripting, and Ericsson subscriber-data products.
Top Skills:
BashBlade Cluster ServersCloud NativeCnfCudbDapDiameterDockerGsmIpKubernetesLdapLinuxMaiaPerlRelational DatabasesSdmSeaShellSigtranSoapSQLSs7Telco CloudUdmUnixVnfWindowsWireshark
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead a team delivering DevOps automation and solutions for Ericsson’s 4G and 5G customer environments. Responsibilities include performance monitoring, troubleshooting, platform management, system design, CI/CD automation, infrastructure and service lifecycle management, reliability improvements, customer deployments, and operational support. The role requires building scalable cloud-native systems, maintaining DevOps platforms, automating deployment of numerous services, and collaborating with development teams on testing, releases, security, and compliance.
Top Skills:
AgileAnsibleArtifactoryAWSAzureAzure DevopsChefCloudflareDevOpsDockerGCPGitGitGitlabJSONKubernetesPuppetPythonRhelSastScrumShell ScriptingSonarqubeUbuntuYaml
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead development of the Ericsson Mobile Wallet platform across the full product lifecycle. Design, implement, verify, maintain and operate features using Java, CI/DevOps practices, containerized deployments and databases. Work in Agile teams, improve architecture, ensure quality through unit/functional testing and support production readiness for large-scale user bases.
Top Skills:
ContainerizationDesign PatternsGitGradleJavaJava CollectionsJunitKubernetesLinuxMultithreadingSql/Databases
What you need to know about the Hyderabad Tech Scene
Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
