Community Program Manager

We are looking for a seasoned Community Program Manager to join the team! Our Developer and Open Source Community members are such an important part of who we are as a company. We are looking to take that to another level by creating a Community where customers, developers, and partners can build trusted relationships, get questions answered, and give valuable insights to the company. We are looking for a rockstar to help build engagement and advocacy programs to help grow the community, uncover experts, scale growth, and more!  We're looking for a natural leader to join us on this amazing community journey.

What You'll Be Doing:

• Oversee the development of new and management of existing programs that support the community objectives
• Define the program strategy including mission, business goals, and audience 
• Evaluate platforms to execute the programs for scale
• Engage with customers to gain insights and co-innovate programs
• Create program guidelines and governance 
• Develop engagement strategies to drive program awareness and growth
• Work with local developer communities, meetup groups and other platforms to improve our brand presence and credibility, as required. 
• Plan meticulously, putting it down in writing to collaborate with stakeholders.
• Documenting, tracking and reporting within a Salesforce CRM system, which will be critical to your success.
• Interact extensively across all functional teams within DigitalOcean globally.
• Bringing a high-energy, positive mindset every day which embodies the DigitalOcean principles.
• Develop budgets and resourcing plans for the programs
• Meet with program stakeholders to discuss goals and status of the programs
• Provide regular reports on the effectiveness and status of the program

What We’ll Expect From You:

• 3-5 years experience in Community and/or Program Management and 6-8 years of relevant work experience
• Excellent time management, facilitation, and organizational skills. 
• Passion about being a community and customer advocate. 
• Experience working with online community and advocacy platforms and tools.
• Proficient in driving various developer marketing campaigns through industry and customer marketing field events.
• Strong networking and communication skills (written/verbal/presentation) and ability to develop and maintain great stakeholder relationships.
• Awareness of emerging trends in the local market for cloud services and ability to create and capitalize on opportunities for DO.
• Detail-oriented and extremely organized with an ability to multi-task & prioritize tasks.
• Bachelor’s Degree strongly preferred
• Be curious and ask questions
• Unafraid to try something new and take calculated risks
• Comfortable with Marketo and Salesforce platforms 
• Ideally, a proven track record in Developer/Start-up businesses.
• Good technical understanding and can pick up new tools quickly.

Why You’ll Like Working for DigitalOcean:

• We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This job is located in Hyderabad, India

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