At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.
Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.
*Principals Only. No Recruiters.
- Collaborate and learn alongside Support Engineering and Product teams to explore ways to enhance Service Cloud using Salesforce Einstein AI capabilities.
- Assist in developing AI-powered dashboards and analytics tools for monitoring and reporting.
- Contribute to the creation of intelligent troubleshooting workflows that leverage AI to help detect and suggest issue resolutions.
- Support ongoing efforts in process automation and predictive analytics workflows.
- Participate in integration activities between AI models, Service Cloud, and third-party systems under mentorship.
- Analyze datasets and help identify patterns or insights that could inform operational improvements.
- Work across teams to test and validate AI features in development.
- Academic background in Computer Science, Artificial Intelligence, or Software Engineering.
- Coursework or project exposure in machine learning, data analytics, or AI applications.
- Interest in learning Salesforce Service Cloud and Einstein AI (or similar CRM AI platforms).
- Familiarity with basic Python, SQL, or JavaScript for scripting and automation.
- Strong problem-solving and analytical mindset with a desire to learn from data.
- Exposure to or interest in cloud environments (AWS, Azure, or GCP).
- Excellent communication skills and a collaborative learning attitude.
- Currently residing in Massachusetts (Boston preferred).
- Ability to work up to 40 hours per week in a hybrid model.
- Master’s degree candidates preferred.
Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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