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AMN Healthcare

Client Account Manager

Job Posted Yesterday Posted Yesterday
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Remote
4 Locations
Mid level
Remote
4 Locations
Mid level
The Client Account Manager at AMN Healthcare is responsible for optimizing client relationships and ensuring happiness across healthcare organizations. This involves collaborating with teams on labor workflow processes, generating performance reports, and maintaining expertise in technology and applications. Regular travel (approx 25%) is also required.
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Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story! 

  

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers. 

  

Why AMN Healthcare?  Because You Deserve the Best: 

  

  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence. 

  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future. 

  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Client Account Manager interacts with healthcare organization’s departmental leadership, staffing teams, and vendor representatives. The Account Manager is responsible for leading all aspects of the optimization of Healthcare Delivery Organizations and overall client happiness.

    *Travel will be required, approx 25%

    Job Responsibilities

    • Develops and maintains an expert understanding of assigned customer’s organization including management and leadership teams.

    • Collaborates with Contingent Workforce Business Partner on oversite of healthcare contingent labor workflow including but not limited to order placement, candidate selection, timeslip and invoicing processes, including any transition workflow needs.

    • Generates and delivers regular performance and service-level agreement reporting to customer and internal teams.

    • Maintains an expert understanding of applications and required technological equipment including laptop computers, internet connections, projectors, etc.

    • Composes and/or edits training materials, guides, handouts, reports and programs.

    Key Skills

    • Computer proficiency in Salesforce, Microsoft Office Suite required

    • Understanding of technical networks including wireless, wired, and firewall setups

    • Experienced in mobile applications and mobile operating systems

    • Strong interpersonal skills, positive attitude and collaborative spirit desired

    Qualifications

      Education & Years of Experience

      • Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 5-7 years of work experience

      Additional Experience

      • Experience in mobile applications and mobile operating systems

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.

      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate$62,000 - $77,000 Salary

        Final pay rate is dependent on experience, training, education, and location.

        This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.

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