The Business Analyst will bridge client needs and engineering teams, driving solutions in pharma tech through requirement management, solution design, and stakeholder engagement.
Purpose of Job
As a Business Analyst in our Commercial Pharma Tech Consulting team, you will act as a strategic bridge between client stakeholders and engineering teams, helping translate complex commercial business needs into scalable, tech-enabled solutions. You will work at the intersection of life sciences commercial strategy and technology delivery, enabling seamless deployments in areas such as targeting, segmentation, incentive compensation, field force roster management, forecasting, and more. Working across two to three concurrent delivery streams, you’ll own requirement life-cycle management—from discovery workshops through user acceptance testing and benefit realization.
If you are passionate about leveraging data, analytics, and systems to drive impact in the pharma industry, and thrive in fast-paced consulting environments, we invite you to join our growing team.
We'll trust you to:
- Business Analysis and Requirement Gathering
- Collaborate with client stakeholders (Marketing, Sales Ops, Commercial Excellence) to identify business objectives and data needs
- Conduct discovery sessions and translate business problems into detailed business and functional requirements
- Develop user stories, data workflows, and documentation to guide technical teams
- Capture “as-is” vs. “to-be” process flows (BPMN / swim-lane diagrams). Break epics into user stories with acceptance criteria; maintain traceability matrices.
- Define reporting/KPI requirements and baseline metrics for post-go-live measurement.
- Must have experience in writing BRD/FRD, Data Mapping, Traceability Matrix and creating relevant documentation.
- Work with engineering, product, and data teams to design solutions across targeting, segmentation, roster, incentive compensation, and forecasting workflows
- Define reporting/KPI requirements and baseline metrics for post-go-live measurement
- Ensure requirements are accurately mapped to BI dashboards, MDM systems, data pipelines, or forecasting engines
- Delivery and Implementation Support
Solution Design
Delivery and Implementation Support
- Act as the primary liaison between business and technical teams throughout the solution lifecycle
- Participate in UAT planning, testing support, and change management activities
- Prepare and execute UAT scripts; collate feedback for rapid iteration
- Identify change impacts, craft comms and training artifacts
- Support ongoing enhancements and provide input into future roadmap planning
- Build strong relationships with U.S. and global life sciences clients, proactively understanding their evolving needs
- Participate in client workshops, training sessions, and solution walkthroughs
- Present concise updates to project managers and end-users, translating technical jargon into business value.
- Communicate effectively across both technical and non-technical stakeholders
- Take charge of driving and delivering large-scale projects while working with global delivery models.
Client and Stakeholder Engagement
You'll need to have:
- Bachelor's or master's degree in pharmacy, Life Sciences, Engineering, Business, or related field
- At least 4 years of experience in business analysis or solution consulting in healthcare, pharma, or analytics-driven consulting firms
- Process modelling (BPMN, UML) and requirements management platforms (Jira/Azure DevOps).
- Comfort with SQL for data validation; proficiency in Excel and one BI/visualization tool (Power BI/Tableau).
- Familiarity with API concepts, microservices, and modern cloud architectures (you won’t design them but must speak the language).
- Soft skills: Strong facilitation, stakeholder influencing, analytical storytelling, and crisp written English
- Exposure to global delivery models, working with distributed engineering teams
- Experience with pharma tech deployments across mid to large pharma clients
- Strong communication skills and ability to simplify complex technical topics; Collaborative, client-facing mindset with attention to detail and proactive follow-through
- Able to manage multiple workstreams in parallel in a fast-paced consulting environment
- Strong exposure to commercial pharma use cases. Hands-on experience working with technology implementation teams (engineering, data, product, QA)
- Experience creating BRDs, FRDs, user stories, process flows, wireframes, and data dictionaries
- Familiarity with CRM (e.g., Veeva, Salesforce), data platforms (e.g., Snowflake, AWS), or analytics tools (Power BI, Tableau) is a plus
- Understanding of pharmaceutical datasets (e.g., IQVIA, Symphony, CRM, Roster)
- Knowledge of SDLC methodologies (Agile, Scrum)
Skills & Tools:
Technical & Functional Skills
What you should know:
· We treat our employees with respect and appreciation, not only for what they do but who they are.
· We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth.
· You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project.
· We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients but also to becoming leaders in sales and marketing analytics.
Top Skills
AWS
Azure Devops
Bpmn
Excel
JIRA
Power BI
Salesforce
Snowflake
SQL
Tableau
Uml
Veeva
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Sr. Software Engineer will create file format parsers, collaborate on machine learning features, and maintain software systems. Responsibilities include testing, optimization, and documentation.
Top Skills:
AWSAzureBitbucketC++GCPGitJenkinsJIRAPythonRust
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Engineering Manager will lead the Linux sensor development team, manage engineers, drive technical strategy, and ensure high code quality for cybersecurity features.
Top Skills:
CC++EbpfKubernetesLinuxUnix
Information Technology • Consulting
Manage the planning, development, and launch of websites on WordPress, ensuring client objectives are met. Collaborate with various teams for project success.
Top Skills:
CSSHTMLJavaScriptPHPWordpress
What you need to know about the Hyderabad Tech Scene
Because of its proximity to leading research institutions and a government committed to the city's growth, Hyderabad's tech scene is booming. With plans to establish India's first "AI city," the city is on track to become one of the world's most anticipated tech hubs, with companies like TransUnion, Schrödinger and Freshworks, among others, already calling the city home.
