BIA Program Coordinator cum Sr. Business Analyst

Company Description

Sutherland is seeking a reliable and technical person to join us as Business Intelligence and Analytics (BI & A) Program Coordinator/Sr. Business Analyst who will play a key role in driving our continued product growth and innovation. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!!

Sutherland Global Services is seeking Business Intelligence and Analytics (BI & A) Program Coordinator/Sr. Business Analyst who will be responsible for implementing backend logic and working closely with database developer.

Job Description

The BI&A Program Coordinator/Sr. Business Analyst will be responsible for overseeing the planning, execution, and delivery of data-driven projects, ensuring alignment with business objectives and timelines. This role requires a strong knowledge and experience with business intelligence and analytics projects, data analysis and BI tools, and project management methodologies.

The BI&A Program Coordinator/Sr. Business Analyst will work with business teams and other stakeholders to gather information and requirements using techniques like interviews, work sessions, storyboarding, and prototyping.

Key Responsibilities:

• Elicit, analyze, document, and communicate business requirements and translate them into detailed user stories, use cases, and other functional requirement documents including, but not limited to data elements, report/dashboard mock-ups, gap analysis, and project schedules.
• Coordinate and facilitate meetings and working session activities to identify project goals, schedules, impacted processes, and procedures to foster cooperation and collaboration from the project team.
• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, sprint review, sprint retrospective).
• Facilitate change management of requirements, determine schedule impacts, and manage a project log of risks, issues, and decisions.
• Coordinate reviews and signoffs with stakeholders to ensure the documentation accurately portrays the business need including acceptance criteria. Conduct periodic process reviews to clarify and document work product.
• Work as part of a cross-functional team of developers, architects, and QA to develop and break down requirements into manageable user stories.
• Manage and ensure timelines throughout the project plan, including sprint cycles to ensure project milestones are met and products delivered within agreed-upon and acceptable time constraints.
• Produce accurate and timely status reports on projects and initiatives.

• Analyze and profile source data, develop and implement BI models, reports, and create data visualizations using tools like Tableau, Cognos and Power BI.

Qualifications:

• CCBA, PMP, Agile/Scrum Master (CSM, PSM) certifications desired
• Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders.
• Hands on experience with BI tools like Tableau, Power BI or Cognos
• Working knowledge of SQL, and SDLC for data warehouse, data lake and data discovery projects.
• 5+ years of hands-on experience as a Business Systems Analyst delivering BI, reporting and analytics solutions.
• Proven experience with Scrum/Agile projects. Strong understanding of Agile methodologies, values, and practices, and use of project management and SDLC tools (e.g., DevOps, MS Project, Jira, etc.)
• 5+ years of experience in requirements gathering for data, BI and reporting projects
• 5+ years of experience in end-to-end project management
• Able to run standups and sprint planning meetings, using Azure DevOps, so DevOps skills and knowledge of agile methodologies would be highly beneficial
• IIBA qualifications and knowledge BEAM (or similar) methodologies would be nice to have

Qualifications

• Minimum Bachelor’s degree in Computer Science, Information Technology, or related field.
• Hybrid Work Model 
• Working Time: India 2nd Shift till 11:30 PM IST / 2:00 AM EST or 12:30 AM IST / 3:00 AM EST