Associate Manager, Paralegal

Working alongside our affiliated law firms with Envoy, we are giving companies the tools they need to hire the best talent from around the world, send talent where it’s needed, and help support foreign workers and immigrants throughout the process. We’re a fast-growing, award-winning technology company, a leader in our space and are backed by some of the country’s leading venture capital and growth equity firms.

As a result of continued growth, we are currently hiring Associate Manager, Paralegal to work within our office in Hyderabad, India. This role requires individuals with a strong immigration background in Europe Immigration and ability to handle a team of 10+ members. Having knowledge on Canada and the US immigration will be an added advantage.

As our Associate Manager,  you will be required to:

• Communicate and understand client immigration requirements
• Handle the team of 10+ members that processes Europe visas which includes petition preparation, communication with the legal team, the visa stamping and appointment scheduling.
• Be the first point of contact for the team in addressing the queries related to the visa processing.
• Managing work allocation and workload monitoring across the team to achieve business objectives.
• Create and maintain the knowledge base of the operational activities up to date with the latest regulations / immigration act and visa checklist.
• Establishing clear accountabilities and expectations for their team – and training, coaching and developing staff to enable them to achieve performance targets.
• Support the team with preparation of the visa application when required.
• Maintain knowledge of industry changes and any alternations to the immigration laws
• Coordinate and track all immigration activities end to end process.
• Maintain MIS and reports and present bi- weekly or monthly report to lead as per the requirement and interpret the feedback and take appropriate corrective and preventive action.
• Proactively identify the opportunities for process/ system improvement and work closely with the relevant stakeholders for implementation.
  

To apply for this role, you should possess the following skills, experience and qualifications: 

• Possess hands on experience in processing the complete end to end visa processing for Europe and maintaining data with the high quality
• Experience in handling the team and assisting with the queries related to the visa processing.
• Experience in implementing quality processes and strategies designed to improve productivity and deliver excellent service to customers.
• Excellent verbal and written communication skills; English grammar must be excellent
• Highly organized and detail oriented with ability to effectively multi-task
• Strong client / customer focus and a team approach
• Proficient in MS Word, Excel, Outlook, and document/case management systems
• Should have knowledge about /immigration laws.
• Can work efficiently with minimum supervision and should be able to handle work pressure and flexible for taking new area of learning.
• Graduation or above with minimum 12+ years of experience within employment-based immigration, preferably in a large high volume law firm environment