Assistant Manager Operations - FFR

Your Team's Impact 

FactSet Fundamentals Team collects financial statements of Public and Private (US only) companies across the continent. The team sources the company filings from various sources like stock exchanges, company websites, and regulatory body & third-party vendors. We extract & analyze the data from financial statement like Balance Sheet, Income Statement & Cash flow statement of the company. The team also collects the textual data like Business Activities, Officers, Shareholder, industry classification, etc.

The Assistant Manager Operations handles and directs activities of assigned multiple and cross-cultural teams, multiple processes and is responsible for providing accurate and reliable quantitative financial market data to internal database and external clients based on financial industry source publications, financial reports and other resources. This function engages in people skills development, career progression and the overall administration for all team members.

What You'll Do 

• Ensures timeliness, accuracy and coverage of team productivity and drives to improve the same on a continuous basis

• Plan, outline and implement an effective and efficient workload distribution encompassing all units in the team

• Monitor data inflow, content and process enhancement and liaise with technology team for development and implementation of initiatives

• Imparts technical/content training to the team wherever required

• Guide and mentor new Team Leaders on the floor

• Identifies process/tool enhancement initiatives and liaises with technology team for development. Take a leading role in the implementation of such actions

• Collaborate with the Quality team in streamlining quality feedback and optimize operational output

• Serves as escalation point for complex data-related queries and production and technical issues.

• Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systems

• Does the administrative work in managing the team including attendance, discipline, and performance management

• Fully knowledgeable in all content sources used and data sets covered

• Improved client satisfaction and retention.

• Performs other duties from time to time that may be assigned by Management

• Note: This list does not need to be exhaustive. Focus on the most critical responsibilities and day-to-day activities. 

What We're Looking For 

Required Skills 

• Graduate in Commerce / Business Management or equivalent

• Experienced in MS office suite including a high proficiency in working with PowerPoint and other training software

• Good skills in use of MS applications (Excel, Word & Power Point)

Desired Skills 

• Good communications skills written & oral

• Good numerical skills / Analytical

• Good knowledge of accountancy

• Eye for Detail

• Able to motivate the team & also self-motivated

• Able to lead the team effectively

• Good organizational skills

• Good MIS skills

• Ability to work under pressure and multi-task

• Minimum Rating should be Strong Performance or better in last 3 evaluation cycles

• Should not be in PIP/CAP in the last 3 evaluation cycles 

What's In It For You 

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

• Career progression planning with dedicated time each month for learning and development. 

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.