Assistant Manager Operations - FFR

JOB DESCRIPTION: Assistant Manager Operations

FactSet is a leader in providing research and analytical tools to finance professionals. FactSet

offers instant access to accurate financial data and analytics around the world. FactSet clients

combine hundreds of databases from industry-leading suppliers into a single powerful

information system.

FactSet Fundamentals Team collects financial statements of Public and Private (US only) companies across the continent. The team sources the company filings from various sources like stock exchanges, company websites, and regulatory body & third-party vendors. We extract & analyze the data from financial statement like Balance Sheet, Income Statement & Cash flow statement of the company. The team also collects the textual data like Business Activities, Officers, Shareholder, industry classification, etc.

The Assistant Manager Operations handles and directs activities of assigned multiple and cross-cultural teams, multiple processes and is responsible for providing accurate and reliable quantitative financial market data to internal database and external clients based on financial industry source publications, financial reports and other resources. This function engages in people skills development, career progression and the overall administration for all team members.

JOB RESPONSIBILITIES

• Ensures timeliness, accuracy and coverage of team productivity and drives to improve the same on a continuous basis
• Plan, outline and implement an effective and efficient workload distribution encompassing all units in the team
• Monitor data inflow, content and process enhancement and liaise with technology team for development and implementation of initiatives
• Imparts technical/content training to the team wherever required
• Guide and mentor new Team Leaders on the floor
• Identifies process/tool enhancement initiatives and liaises with technology team for development. Take a leading role in the implementation of such actions
• Collaborate with the Quality team in streamlining quality feedback and optimize operational output
• Serves as escalation point for complex data-related queries and production and technical issues.
• Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and appropriate reward systems
• Does the administrative work in managing the team including attendance, discipline, and performance management
• Fully knowledgeable in all content sources used and data sets covered
• Improved client satisfaction and retention.
• Performs other duties from time to time that may be assigned by Management

JOB REQUIREMENTS

• Good communications skills written & oral
• Good numerical skills / Analytical
• Good knowledge of accountancy
• Eye for Detail
• Able to motivate the team & also self-motivated
• Able to lead the team effectively
• Good organizational skills
• Good MIS skills
• Good skills in use of MS applications (Excel, Word & Power Point)
• Ability to work under pressure and multi-task
• Experienced in MS office suite including a high proficiency in working with PowerPoint and other training software
• Graduate in Commerce / Business Management or equivalent
• Minimum Rating should be Strong Performance or better in last 3 evaluation cycles
• Should not be in PIP/CAP in the last 3 evaluation cycles

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process.  All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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