Project Role : Application Designer
Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : Servicenow Tools Administration, ServiceNow IT Operations Management
Minimum 2 year(s) of experience is required
Educational Qualification : Bachelors Degree in Computer Science/IT/Engineering or related field
Project Role :
Application Designer
Project Role Description :
Assist in defining requirements and designing applications to meet business process and application requirements.
Must have Skills : ServiceNow IT Service Management, SSI: NON SSI: Good to Have Skills :SSI: Servicenow Tools Administration, ServiceNow IT Operations Management NON SSI : Job Requirements :
Key Responsibilities :
A Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions B Configure Workflows in the ServiceNow platform Resolving ad hoc challenges including break fix C Work with release and version upgrades
Technical Experience :
A Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM and ITIL support process especially in areas of Service Design, Service Transition and Service Operation B Minimum 2 years experience supporting the administration, configuration development of the tool
Professional Attributes :
A Excellent written and verbal communication skills
B Good analytical skills along with Project management and time-management skills
C Strong problem solving skills
D Teamwork and team building skills
Educational Qualification:
Bachelors Degree in Computer Science/IT/Engineering or related field
Additional Info :
Mandatory : Certified ServiceNow ITSM Fundamentals
Optional Certified ServiceNow ITOM / GRC, ITAM
Bachelors Degree in Computer Science/IT/Engineering or related field
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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