Account Executive (Portuguese Speaking)

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

Job Description

We are looking to hire experienced or fresh talent who have strong Portuguese speaking skills. We are happy to train them on the Sales process and provide a successful career.
Responsibilities: 

• You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software.
• Drive new logo acquisitions to meet or exceed revenue targets.
• Demonstrating / selling value to key stakeholders within the accounts.
• Build a plan to maximize revenue and customer satisfaction within your accounts.
• Create & articulate compelling value conversations with C-Level stakeholders also work in alignment with inside stakeholders namely AE's, Customer Success, Implementations, Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders.
• Collaborate with and lead a larger cross functional team to the closure of large complex deals.
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling.
• Exceeding activity, pipeline and revenue goals on a quarterly basis.
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline.
• Analyse sales/metrics data from your accounts to help evolve your strategy.
• Assist customers in identifying industry relevant use cases and educate customers to make a strong business impact.
• Develop long-term strategic relationships with key accounts.
• Ensuring satisfaction within your accounts.

Qualifications

• Minimum graduate degree is mandatory.
• Clear, concise, and effective written and oral communication skills.
• Prior experience in any customer facing role is preferred; experience in sales roles is good to have.
• Empathy towards customers and understanding their needs/requirements.
• Interest, curiosity, and openness to learning new products & bring up new ideas.
• Good interpersonal skills and ability to collaborate with internal stakeholders(teams) as well as end customers.
• Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
• Flexibility in working in different shifts/regions (especially North America). This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years.
  PS: Please share your Portuguese proficiency certificate along with your Resume while applying.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.