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The Customer Success Account Manager plays a crucial role in driving revenue growth through strategic cross-sell and upsell initiatives, building strong relationships with customers, identifying growth opportunities, and fostering long-term partnerships that drive business growth.
Manager, Inside Sales role at Adobe focusing on customer satisfaction, project management, sales incentive planning, team supervision, and market development.
The Technical Account Manager (TAM) at Adobe is responsible for providing services to customers who have purchased an Elite Adobe Support Plan. They focus on building relationships with customers, identifying needs, proposing solutions, and ensuring customer success with Adobe solutions. The TAM also navigates customers through the implementation of Adobe's AI technologies and provides proactive services to improve customer operational health.
Customer Success Account Manager role at Adobe Business Direct, responsible for managing relationships with small & medium-sized customers, driving revenue growth through upsell initiatives, and fostering long-term partnerships with customers.