Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
Let’s talk about the role
As an Oracle Finance Business Analyst, you will provide functional and analytical expertise for Oracle E-Business Suite (EBS) and Oracle Fusion Financials applications. You will play a key role in production support, system enhancements, and change management—ensuring business continuity and optimization of financial processes.
This position acts as a critical bridge between Finance and IT, ensuring that Oracle systems align with ResMed’s evolving business and compliance requirements through high-quality analysis, process improvement, and system design.
Key Responsibilities include:
Production Support
Provide day-to-day functional and technical support for Oracle EBS (R12) and Fusion Finance modules (GL, AP, AR, FA, CM, Projects, etc.).
Troubleshoot and resolve system issues within defined SLAs, coordinating with Oracle Support where needed.
Perform root cause analysis and implement permanent corrective actions for recurring issues.
Manage Oracle Service Requests (SRs) and ensure timely issue resolution.
Change Management & Enhancements
Evaluate, document, and implement approved system changes and enhancements following change control procedures.
Gather business requirements, perform impact analysis, and ensure proper testing and deployment.
Lead or support UAT, regression testing, and production rollouts.
Maintain detailed documentation of configurations, process updates, and change history.
Business Analysis & Process Improvement
Partner with Finance and Accounting teams to identify process inefficiencies and recommend Oracle-driven improvements.
Translate business needs into clear functional specifications and collaborate with developers for solution delivery.
Drive process reviews and promote best practices leveraging Oracle Financials capabilities.
System Maintenance & Upgrades
Support periodic patching, upgrades, and migration activities for Oracle EBS and Fusion environments.
Conduct regression and validation testing during upgrades.
Ensure adherence to SOX controls and internal audit requirements.
Stakeholder Engagement
Serve as the liaison between Finance users, IT teams, and third-party vendors.
Deliver user training and prepare process or troubleshooting documentation.
Communicate proactively on system updates, incidents, and planned changes.
Bachelor’s degree in Accounting, Finance, Information Systems, or a related field.
8–10 years of experience as an Oracle Finance Functional or Business Analyst.
Oracle Certified Professional (EBS or Fusion Financials) preferred.
ITIL Foundation Certification desirable.
Strong functional expertise in Oracle EBS (R12) and Fusion Financials.
Proficient in modules such as GL, AP, AR, FA, CM, iExpense, Projects, and Procurement.
Sound understanding of accounting principles and financial reporting.
Experience in Oracle production support environments—incident resolution, SR management, and workflow debugging.
Knowledge of integration points with HR, Procurement, and Projects modules.
Technical & Analytical Skills
Proficiency in SQL and data analysis for issue investigation.
Familiarity with ITIL or structured change management frameworks.
Experience with ticketing systems such as ServiceNow or Jira.
Strong documentation, testing, and UAT coordination skills.
Soft Skills
Excellent communication and stakeholder management.
Analytical and problem-solving mindset.
Ability to manage multiple priorities in a fast-paced environment.
Strong team orientation and customer-service focus.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
