The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.
MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality service within the Payments and Financial Services sector.
Requirements
- 0-1 year experience within project experience or Banking
- Maritime/shipping experience is an advantage
- Customer Service experience is an advantage
- Intercom, Monday.com, Ms office are advantages
- Mandarin is mandatory
Benefits
- Work From Home
- Performance Bonus
- Training & Development
Top Skills
Intercom
Monday.Com
MS Office
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